Troubleshooting Error Messages, LED status legend | Xerox 3116

Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

LED pattern	Possible Problems and Solutions

Your system has some problems. If this problem occurs, contact your service representative.

• Paper jam occurs. To solve the problem, see “Clearing Paper Jams” on page 6.7.

• The front cover is open. Close the front cover.

•The toner cartridge is empty. Remove the old toner cartridge and install a new one.

	LED	See “Installing the Toner Cartridge” on
	lights red
		page 2.4.

• You pressed the button while the printer is receiving data.

• In Manual Feed mode, there is no paper in the Manual Feeder. Load paper into the Manual Feeder.

•If the printer is receiving data, the LED slowly blinks green.

•If the printer is printing the received data,

the LED blinks green fast.

6.18 SOLVING PROBLEMS

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Xerox 3116 manual Troubleshooting Error Messages, LED status legend, LED pattern Possible Problems and Solutions

Contents

Phaser Page Contents Printing Multiple Pages on One Sheet of Paper Printing on Card Stock or Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideTips for Avoiding Paper Jams When Printing Appendix Important Precautions and Safety Information Page Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Safety Notes This product must be connected to a protective earth circuit USA Introduction Create professional documents Special FeaturesPrint with excellent quality and high speed Handle paper flexibly You can print in Windows 98/Me/2000/XP Save your time and moneyPrint in various environments Front View Printer Components Rear View Inside View Description On Line/Error and Toner Save LEDsUnderstanding the Control Panel Function Description Cancel Button Introduction Setting Up Your Printer Components may differ from one country to another Unpacking Carefully remove all of packing tapes from the printer Selecting a LocationClearance Space Installing the Toner Cartridge Setting UP Your Printer Loading Paper Slide the tray back into the printer Load paper with the print side facing downMake sure that all four corners are flat in the tray Changing the Paper Size in the Tray To your computer with a Universal Serial Bus USB cable Connecting a Printer CableUsing a USB Cable Turning the Printer on Printing a Demo If you are printing in Linux Installing Printer SoftwarePrinter Driver Features If you are printing from Windows If the CD-ROM drive does not automatically run Installing Printer software in WindowsInstalling Printer software System Requirements Click Install Printer Driver Driver Maintenence Reinstalling Printer softwareRemoving Printer software Changing the Display Language Select Xerox Phaser 3116, and Language Selection Using Print Materials Choosing Paper and Other Materials Size Input Source/Capacitya Tray Sizes and Capacities Guidelines for Paper and Special Materials Printing to the Top Output Tray Face down Selecting the Output Location To open the rear output tray Printing to the Rear Output Tray Face up Using the Tray Using the Manual Feeder Double-click this icon to view Queue of the print jobs Guidelines Adjust the guide to the edge of the envelope stackPrinting on Envelopes Printing on Labels Printing on Transparencies Adjust the guide to fit the width of the labels Using Print Materials Printing on Card Stock or Custom-sized Materials Printing on Preprinted Paper Load with the design face up, top edge towards the printer Printing Tasks Printing a Document Landscape Press the button on the control panel Canceling a Print JobThere are two ways to cancel a print job To stop a print job from the Control Panel Favorites option, which is visible on each properties tab Using a Favorite SettingUsing Help To stop a print job from the Printers folder Property Description Setting Paper Properties Color Paper Using the Toner Save Mode From the Layout tab, choose Multiple Pages per Side Printing Multiple Pages on One Sheet of Paper N-Up Printing Select the page order, if necessary Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Advanced Options Darkness ResolutionToner Save Advanced ➃ True-Type Options Printing Watermarks Using an existing Watermark Creating a Watermark Deleting a Watermark Click Update to save the changes Click OKEditing a Watermark Creating a New Page Overlay What is an Overlay?Printing Overlays Overlays window, click Create Overlay Click the Other Features tab Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Normal Your printer prints in normal order Using Output OptionsFrom the drop-down list Print Order Windows 98/Me Setting Up Locally Shared PrinterSetting Up Host Computer Fill in the Shared Name field, and then click OK Setting Up Client PCWindows 2000/XP Setting Up Client PC Maintaining Your Printer Toner cartridge life expectancy Maintaining the Toner CartridgeToner cartridge storage Redistributing Toner Replacing the Toner Cartridge Cleaning inside the printer Cleaning the PrinterCleaning the Outside Cleaning the Inside Maintaining Your Printer Printing a cleaning sheet Items Yield Average Consumables and Replacement Parts Solving Problems Check Solution Troubleshooting Checklist Select Xerox Phaser 3116 Solving General Printing ProblemsProblem Possible Cause Solution Settings matches the paper in the tray Reinstall the printer driver seeSpecifications required by the printer Select the desired spool setting But are blank Defective or out Toner Text is wrong Advanced options of the Graphic Setting Print the document with selecting IllustrationsDownload as Bit Image Print Wrong Water as hot water will set the toner into the fabric Clearing Paper JamsPaper Exit Area Solving Problems Paper Feed Area Around the Toner Cartridge Rotate option to 90º From the Orientation option of the Layout tab, set Tips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Dropouts Solving Print Quality ProblemsLight or faded Print Toner smear Problem Solution Black pages Wrinkles or Curl If horizontally aligned black streaks or smears appear Front cover is open. Close the front cover Troubleshooting Error MessagesLED pattern Possible Problems and Solutions LED status legend Problem Possible Cause and Solution Common Windows Problems /etc/printcap file Common Linux Problems White nothing is Memory usage Am trying to print aRotated and cropped That would result in a cropped output Able to print Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issue Appendix Recommended Requirements Using Your Printer in LinuxInstalling the Printer Driver Supported OS Installing Printer Driver Appendix Appendix Changing the Printer Connection Method From the Startup Menu icon at the bottom of the desktop Uninstalling the Printer DriverSelect Linux Printer and then Configuration Tool Select Complete uninstall and then click Uninstall Using the Configuration Tool Appendix Changing Llpr Properties Llpr Properties window opens When printing images files, i.e. when a non-PostScriptDocument is passed to Llpr on the command line. But Emulation Printer SpecificationsSpecifications and Description 20 ~ 80 % RH Overview Paper Specifications Supported Sizes of Paper Paper Dimensionsa Weight Capacityb Symptom Problem with Solution Paper Guidelines for Using Paper Output Tray Capacity Paper SpecificationsCategory Specifications Paper Output Capacity Printer and Paper Storage Environment Appendix Index