Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions.
Problem | Possible Cause |
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The Printer | The printer is not | Check the power cord connections. Check | ||||
does not print | receiving power. | the power switch and the power source. | ||||
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| The printer is not | Select Xerox Phaser 3116 in the | ||||
| selected as the default | Printer folder in Windows as your default | ||||
| printer. | printer. |
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| Check the printer for | • The printer cover is not closed. | ||||
| the following: | • Paper is jammed. | ||||
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| • No paper is loaded. | ||||
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| • The toner cartridge is not installed. | ||||
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| If a printer system error occurs, contact | ||||
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| your service representative. | ||||
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| The printer may be in | Add paper to the manual feeder and | ||||
| Manual Feed mode. | press the |
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| button on the printer’s |
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| control panel to begin printing. | ||||
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| The connection cable | Disconnect the printer cable and | ||||
| between the computer | reconnect it. |
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| and the printer is not |
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| connected properly. |
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| The connection cable | If possible, attach the cable to another | ||||
| between the computer | computer that is working properly and | ||||
| and the printer is | print a job. You can also try using a | ||||
| defective. | different printer cable. | ||||
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| The port setting is | Check the Windows printer setting to | ||||
| incorrect. | make sure that the print job is sent to the | ||||
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| correct port. If the computer has more | ||||
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| than one port, make sure that the printer | ||||
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| is attached to the correct one. | ||||
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| The printer may be | Check the printer properties to ensure | ||||
| configured incorrectly. | that all print settings are correct. | ||||
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6
SOLVING PROBLEMS 6.3
