Solving Problems | Xerox 3116 manual

6Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Linux Problems

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Xerox 3116 manual Solving Problems

Contents

Phaser Page Contents Printing on Card Stock or Printing Multiple Pages on One Sheet of Paper Cleaning the Outside Cleaning the Inside Tips for Avoiding Paper Jams When PrintingRedistributing Toner Replacing the Toner Cartridge Appendix Important Precautions and Safety Information Page Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Safety Notes This product must be connected to a protective earth circuit USA Introduction Handle paper flexibly Special FeaturesPrint with excellent quality and high speed Create professional documents Save your time and money Print in various environmentsYou can print in Windows 98/Me/2000/XP Printer Components Front View Inside View Rear View On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Cancel Button Function Description Introduction Setting Up Your Printer Unpacking Components may differ from one country to another Selecting a Location Clearance SpaceCarefully remove all of packing tapes from the printer Installing the Toner Cartridge Setting UP Your Printer Loading Paper Load paper with the print side facing down Make sure that all four corners are flat in the traySlide the tray back into the printer Changing the Paper Size in the Tray Connecting a Printer Cable Using a USB CableTo your computer with a Universal Serial Bus USB cable Turning the Printer on Printing a Demo If you are printing from Windows Installing Printer SoftwarePrinter Driver Features If you are printing in Linux System Requirements Installing Printer software in WindowsInstalling Printer software If the CD-ROM drive does not automatically run Click Install Printer Driver Reinstalling Printer software Removing Printer softwareDriver Maintenence Select Xerox Phaser 3116, and Language Selection Changing the Display Language Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Size Input Source/Capacitya Tray Guidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face down Printing to the Rear Output Tray Face up To open the rear output tray Using the Tray Using the Manual Feeder Double-click this icon to view Queue of the print jobs Adjust the guide to the edge of the envelope stack Printing on EnvelopesGuidelines Printing on Labels Adjust the guide to fit the width of the labels Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Printing on Preprinted Paper Load with the design face up, top edge towards the printer Printing Tasks Printing a Document Landscape To stop a print job from the Control Panel Canceling a Print JobThere are two ways to cancel a print job Press the button on the control panel To stop a print job from the Printers folder Using a Favorite SettingUsing Help Favorites option, which is visible on each properties tab Setting Paper Properties Property Description Color Paper Using the Toner Save Mode Printing Multiple Pages on One Sheet of Paper N-Up Printing From the Layout tab, choose Multiple Pages per Side Scaling Your Document Select the page order, if necessary Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Resolution Toner SaveAdvanced Options Darkness ➃ True-Type Options Advanced Using an existing Watermark Printing Watermarks Creating a Watermark Click Update to save the changes Click OK Editing a WatermarkDeleting a Watermark What is an Overlay? Printing OverlaysCreating a New Page Overlay Overlays window, click Create Overlay Using a Page Overlay Click the Other Features tab Deleting a Page Overlay Click Delete OverlayClick OK until you exit the Print window Print Order Using Output OptionsFrom the drop-down list Normal Your printer prints in normal order Setting Up Locally Shared Printer Setting Up Host ComputerWindows 98/Me Setting Up Client PC Windows 2000/XPFill in the Shared Name field, and then click OK Setting Up Client PC Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Redistributing Toner Replacing the Toner Cartridge Cleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Consumables and Replacement Parts Items Yield Average Solving Problems Troubleshooting Checklist Check Solution Solving General Printing Problems Problem Possible Cause SolutionSelect Xerox Phaser 3116 Select the desired spool setting Reinstall the printer driver seeSpecifications required by the printer Settings matches the paper in the tray Text is wrong But are blank Defective or out Toner Print Wrong Setting Print the document with selecting IllustrationsDownload as Bit Image Advanced options of the Graphic Clearing Paper Jams Paper Exit AreaWater as hot water will set the toner into the fabric Solving Problems Paper Feed Area Around the Toner Cartridge From the Orientation option of the Layout tab, set Rotate option to 90º Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Print Solving Print Quality ProblemsLight or faded Dropouts Toner smear Problem Solution Wrinkles or Black pages If horizontally aligned black streaks or smears appear Curl LED status legend Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Front cover is open. Close the front cover Common Windows Problems Problem Possible Cause and Solution Common Linux Problems /etc/printcap file That would result in a cropped output Memory usage Am trying to print aRotated and cropped White nothing is Your software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing Able to print Appendix Supported OS Using Your Printer in LinuxInstalling the Printer Driver Recommended Requirements Installing Printer Driver Appendix Appendix Changing the Printer Connection Method Uninstalling the Printer Driver Select Linux Printer and then Configuration ToolFrom the Startup Menu icon at the bottom of the desktop Using the Configuration Tool Select Complete uninstall and then click Uninstall Appendix Changing Llpr Properties When printing images files, i.e. when a non-PostScript Document is passed to Llpr on the command line. ButLlpr Properties window opens 20 ~ 80 % RH Printer SpecificationsSpecifications and Description Emulation Paper Specifications Overview Paper Dimensionsa Weight Capacityb Supported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution Paper Paper Output Capacity Paper SpecificationsCategory Specifications Output Tray Capacity Printer and Paper Storage Environment Appendix Index