Chapter 11. Getting support

There is more to owning a ThinkPad notebook than having a powerful, portable computer. This chapter offers information about when to communicate with Lenovo and how best to do it.

Before you contact Lenovo

Getting help and service

Purchasing additional services

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error codes, running Lenovo ThinkVantage Toolbox or by consulting the ThinkPad Web site.

Registering your computer

To register your ThinkPad products with Lenovo, go to http://www.lenovo.com/register. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.

For more information about registering your computer, refer to Registering your computer.

Download system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, visit below Web site and follow the instructions on the screen: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

Record information

Before you talk to a Lenovo representative, record the following important information about your computer.

Record problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help as quickly as possible.

What is the problem? Is it continuous or intermittent?

Is there an error message that appears? What is the error code, if any?

What operating system are you using? Which version?

Which software applications were running at the time of the problem?

Can the problem be reproduced? If so, how?

Record system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

What is the name of your Lenovo product?

What is the machine type?

What is the serial number?

© Copyright Lenovo 2011

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Lenovo 3444CUU manual Getting support, Before you contact Lenovo, Download system updates, Record information

3444CUU specifications

The Lenovo 3444CUU is a versatile laptop designed to cater to a wide range of user needs, from business professionals to students. This model stands out due to its solid build quality, innovative technologies, and user-friendly features.

At the heart of the Lenovo 3444CUU lies an efficient Intel processor, designed to handle everyday computing tasks with ease. The inclusion of powerful integrated graphics ensures smooth performance during both productivity tasks and casual gaming sessions. With an ample amount of RAM, users can multitask seamlessly, switching between applications without experiencing any lag.

One of the most significant highlights of the Lenovo 3444CUU is its stunning display. The laptop is equipped with a high-definition screen that delivers vibrant colors and sharp visuals, making it ideal for watching movies, editing photos, or presenting slideshows. The anti-glare technology incorporated into the display reduces reflections, enabling comfortable viewing in various lighting conditions.

The design of the Lenovo 3444CUU emphasizes portability and convenience. It boasts a lightweight chassis, allowing users to easily carry it along for meetings or classes. The ergonomic keyboard provides a comfortable typing experience, complete with responsive keys that enhance productivity during long typing sessions. Additionally, the touchpad is accurate and supports multi-touch gestures for easy navigation.

Connectivity is a strong point for the Lenovo 3444CUU. It features multiple USB ports, an HDMI output, and an SD card reader, ensuring compatibility with a wide range of peripherals and devices. Wi-Fi and Bluetooth capabilities provide reliable wireless connectivity for seamless internet access and peripheral connections.

The battery life of the Lenovo 3444CUU is commendable, lasting throughout a full day of work or study on a single charge. This feature is particularly beneficial for users who are frequently on-the-go, eliminating the need to search for power outlets.

In terms of security, the Lenovo 3444CUU includes advanced features like a fingerprint reader and a secure BIOS, providing users with peace of mind. These technologies help protect sensitive data and ensure that only authorized users have access to the device.

Overall, the Lenovo 3444CUU stands out as a reliable, efficient, and feature-rich laptop suitable for various tasks, making it an excellent choice for anyone in need of a dependable computing solution. Its blend of performance, portability, and security features caters to the demands of modern users, making it a noteworthy addition to Lenovo’s diverse laptop lineup.