Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet,orreplacethebatterywithachargedone.
Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbefor e
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmodewithout
attachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,pr essFn+F7to
bringupthecomputerdisplay.
Problem:Thecomputerdoesnotreturnfromsleepmode,orthesleepindicatorstaysonandthe
computerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmayhaveenteredsleeporhibernationmode
automaticallybecausethebatteryisdepleted.Checkthesleepindicator.
Ifthesleepindicatorison,yourcomputerisinsleepmode.Connecttheacpoweradaptertothe
computer;thenpressFn.
Ifthesleepindicatorisoff,yourcomputerisinhibernationmodeorpower-offstate.Connecttheac
poweradaptertothecomputer;thenpr essthepowerbuttontoresumeoper ation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmaystoprespondingandyoumaynotbe
abletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsavedyour
data,itmaybelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfr omenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceintheUSBconnector
mightbedisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSBdevice.
Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnota
defect.Fordetails,refertoPower-savingmodes.
Drivesandotherstor agedevices
Thissectionincludestwodriveproblemswhichareharddiskdriveandsolidstatedrive.

Harddiskdriveproblems

Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
Whentheharddiskdrivebeginsornishesgettingaccesstodata.
Whenyoucarrytheharddiskdrive.
Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
Problem:Theharddiskdrivedoesnotwork.
Solution:InthestartupmenuoftheThinkPadSetup,makesur ethattheharddiskdriveisincludedinthe
“Bootpriorityorder”list.Ifitisincludedinthe“Excludedfrombootorder”list,itisdisabled.Selectthe
entryforitinthelistandpressShift+1.Thismovestheentrytothe“Bootpriorityorder”list.
Chapter10.Troubleshootingcomputerproblems139