Troubleshooting | Lexmark 320, 322 guide

Printing

Paper handling

Maintenance

Troubleshooting

Administration

Index

Setting up the network printer 39

2Select the Printing menu, and then select Configuration.

3Select the options that match what is installed on the printer.

Troubleshooting

If you are having trouble with your print server on an AppleTalk network (EtherTalk, TokenTalk, or LocalTalk), do these steps in the order shown before you call the Customer Support Center.

1Make sure the AppleTalk protocol is turned on (activated) in the print server. To find out, press the operator panel button to print a network setup page and look in the paragraph under AppleTalk.

2Make sure the status of the MarkNet print server is “connected”. To find out, look on the network setup page for Status.

3Do you see the printer in the Chooser?

–If no, restart the Macintosh workstation and look again.

–If yes, make sure the printer name in the Chooser exactly matches the AppleTalk name listed on the network setup page.

4Check all connections. Check the cables on the back of the Macintosh workstation. Check the cable between the printer and the workstation or network.

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Lexmark 320, 322 setup guide Troubleshooting

Contents

Environments we support Set the IP address, netmask and gateway Print a network setup Dhcp Print Server TCP/IP Setup Utility Installation RequirementsStatic ARP entry and telnet Troubleshooting Put mytest.ps or put mytest.txt Setting up the network printer Set up to print Set up LexIP printing on Windows NT 4.0/2000Print to a queue on a Windows NT server Part 1 Install printer drivers and TCP/IP network support Part 2 Create a Network Port Setting up the network printer Set up LexIP printing on Windows 95/98/Me Setting up the network printer Part 2 Create a Network Port Setting up the network printer Part 1 Installing printer drivers and TCP/IP network support Install a shared printer on a Windows NT 4.0/2000 server Setting up the network printer Part 2 Creating a Network Port Part 3 Sharing the printer on the network Setting up the network printer Setting up clients point and print Install a shared printer on network clients Setting up clients point and print Setting up clients peer-to-peer Troubleshooting Printing Novell NetWare Setting up the network printer Choosing NPRINTER/RPRINTER or Pserver How NPRINTER/RPRINTER worksHow Pserver works Advantage of using Nprinter in NDS Disadvantages of using Nprinter in NDSNprinter in IntraNetWare NDS Pserver in IntraNetWare NDS Advantages of using Pserver in NDS Rprinter in NetWare Disadvantage of using Pserver in NDSAdvantage of using Rprinter in NetWare Rprinter vs. Pserver in NetWare Disadvantages of using Rprinter in NetWare Advantages of using Pserver in NetWarePserver in NetWare Queue-based printing Disadvantage of using Pserver in NetWare Setting up the network printer Creating a desktop printer icon Finding the default AppleTalk name Changing the zone Changing the printer name QuickDraw GX environment Updating printer hardwareLaserWriter 8 environment prior to LaserWriter LaserWriter 8 environment LaserWriter 8.4.1 and later Troubleshooting Setting up the network printer Print server light patterns Normal conditions Menu Error conditions