RECONNECT THE POWER SUPPLY
1Press to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press to turn the printer on.
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS
1Close all open programs.
2Disable any security programs.
3Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
4Click Computer or My Computer.
5Double-click the CD or DVD drive icon.
6If necessary, double-click setup.exe.
7Follow the instructions on the computer screen to install the software.
8When the installation is completed, enable the security software again.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message appears, then resolve the error before trying to print again.
CHECK POWER
If the light is not on, then make sure that the power cord is properly connected to the printer and plugged into
a known working electrical outlet that other electrical devices have been using.
REMOVE AND THEN RELOAD PAPERCHECK INK
Check the ink levels, and then install new print cartridges if necessary.
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