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Lexmark 4600 Series REMOVE AND REINSTALL THE SOFTWARE, Solving printer power problems, MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY, MAKE SURE THE PRINTER IS NOT IN SLEEP MODE, Removing and reinstalling the software

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REMOVE AND REINSTALL THE SOFTWARE

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer

option when sending a print job, then try uninstalling and reinstalling the software.

Solving printer power problems

The printer and the computer cannot exchange data.

These are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

MAKE SURE THE PRINTER IS NOT IN SLEEP MODE

If the power light is blinking on and off slowly, then the printer is in sleep mode.

1Unplug the power cord from the wall outlet.

2Wait ten seconds, and then insert the power cord into the wall outlet.

3Press to turn the printer on.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the

printer, then you may need to remove and reinstall the printer software.

Using Windows

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Uninstall.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Click Cancel on all New Hardware Found screens.

7Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.

If the install screen does not appear automatically after you restart your computer, do one of the following:

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Contents

Main Page Contents Setting up the printer......................................................................13 Loading paper...................................................................................55 Working with photos.......................................................................73 Maintaining the printer...................................................................95 Troubleshooting.............................................................................104 Page Page Safety information Introduction Finding information about the printer Page Page Setting up the printer Bypassing security warnings during software installation Setting up the printer as a copier only 1 2 3 4 5 Page Page Page Page Page Understanding the parts of the printer Page Using the printer control panel buttons and menus Using the printer menus Page Using the Copy menu Using the Scan menu Using the Photo menu Using the PictBridge menu Using the Setup menu Saving settings Changing temporary settings into new default settings Changing the Power Saver timeout Using the printer software Installing printer software Using the World Wide Web Installing the optional XPS driver (Windows Vista users only) Using the Windows printer software Using the Macintosh printer software Switching between the rear USB port and the Quick Connect laptop port (selected models only) Switching from a desktop computer to a laptop computer Page Installing the printer on a wireless network (selected models only) Wireless network compatibility Information you will need to set up the printer on a wireless network Installing the printer on a wireless network Wireless installation instructions (France only) Configuring an IP address manually Interpreting the colors of the Wi-Fi indicator light Changing wireless settings after installation Using the Network Setup menu Wireless Setup menu TCP/IP menu Installing the printer on other computers 1 2 a b Advanced wireless setup Creating an ad hoc wireless network Page Page Adding a printer to an existing ad hoc wireless network 3 4 1 2 3 Frequently asked questions What is a network? How are home networks configured? Wired network example Wireless network examples Why do I need an installation cable? How do I attach the installation cable? 1 2 3 What is the difference between infrastructure and ad hoc networks? Finding the signal strength How can I improve wireless signal strength? MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER REMOVE SOURCES OF INTERFERENCE ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION What is an SSID? How do I find out what type of security my network is using? Can I use my printer on a USB and a wireless connection at the same time? What is a MAC address? How do I find the MAC address? What is an IP address? What is TCP/IP? How do I locate IP addresses? How to locate a computer IP address using Windows How to locate a computer IP address using Macintosh For Mac OS X version 10.4 and earlier a b How are IP addresses assigned? What is a key index? Loading paper Loading paper Loading various paper types Plain paper Heavyweight matte paper, photo paper, glossy paper Envelopes Labels Transparencies Iron-on transfers Greeting cards, index cards, photo cards, postcards Custom-size paper Banner paper Loading original documents on the scanner glass 1 2 3 Using the automatic paper type sensor Printing Printing basic documents Printing a document Printing Web pages Printing multiple copies of a document Collating printed copies Printing the last page first (reverse page order) Printing multiple pages on one sheet (N-Up) Printing documents from a memory card or flash drive USB connection Wireless connection (selected models only) Printing specialty documents Choosing compatible specialty paper types Printing envelopes Printing labels Tips on loading label sheets Printing on custom-size paper Saving and deleting print settings Managing print jobs Pausing print jobs Using the taskbar in Windows Resuming print jobs Using the taskbar in Windows Using Mac OS X version 10.5 Using Mac OS X version 10.4 and earlier Canceling print jobs Using the printing status window of the printer Page Working with photos Inserting a memory card 2 Inserting a flash drive 1 2 Retrieving and managing photos Transferring photos from a memory device to the computer Using Lexmark Productivity Studio in Windows Using the Lexmark Network Card Reader in Macintosh Using the default Image Capture application in Macintosh Transferring photos from a memory card to a flash drive Printing photos Printing photos using the printer control panel Printing photos from the computer using the printer software Printing photos from a memory device using the printer software USB connection Wireless connection (selected models only) Applying color effects to photos using the printer control panel Printing photos from a PictBridge-enabled digital camera Printing photos stored on a memory device using the proof sheet Printing photos from a digital camera using DPOF Copying Making copies Copying photos Enlarging or reducing images Adjusting copy quality Making a copy lighter or darker Collating copies using the printer control panel Repeating an image on one page Copying multiple pages on one sheet (N-Up) Canceling a copy job Scanning Scanning original documents Page Scanning color or black-and-white original documents Scanning photos for editing Scanning to a computer over a network Canceling scan jobs Faxing Sending a fax using the computer Receiving a fax In Mac OS X version 10.5 In Mac OS X version 10.4 In Mac OS X version 10.3 Maintaining the printer Maintaining print cartridges Installing print cartridges Removing a used print cartridge Refilling print cartridges Using genuine Lexmark print cartridges Aligning print cartridges Cleaning the print cartridge nozzles Checking ink levels Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glass Cleaning the exterior of the printer 3 4 5 Ordering supplies Ordering print cartridges Ordering paper and other supplies Resetting to factory settings Resetting all settings Resetting menu settings Troubleshooting Using the printer troubleshooting software (Windows only) 1 2 3 Setup troubleshooting Power button is not lit PRESS POWER BUTTON DISCONNECT AND RECONNECT THE POWER CORD 1 2 3 4 RECONNECT THE POWER SUPPLY T EMPORARILY DISABLE SECURITY PROGRAMS IN W Page does not print CHECK MESSAGES C HECK CHECK CARTRIDGES CHECK PRINTER DEFAULT AND PAUSE SETTINGS DISCONNECT AND RECONNECT POWER SUPPLY REMOVE AND REINSTALL THE SOFTWARE Solving printer power problems MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY MAKE SURE THE PRINTER IS NOT IN SLEEP MODE Removing and reinstalling the software Enabling the USB port in Windows In Windows XP In Windows 2000 Wireless troubleshooting Wireless troubleshooting checklist Printing a network setup page Wireless configuration does not continue after the USB cable is attached Check the USB cable 2 Cannot print over wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE Page CHECK YOUR WEP KEY OR WPA PASSPHRASE WPA or WPA2 passphrase CHECK YOUR ADVANCED SECURITY SETTINGS Cannot print and there is a firewall on the computer Wi-Fi indicator light is not lit C Wi-Fi indicator light is green but the printer does not print (Windows only) ALLOW THE WIRELESS INSTALLATION TO COMPLETE ENABLE THE PRINTER S ELECT THE WIRELESS Wi-Fi indicator light is blinking orange during installation (Windows only) MAKE SURE THE ACCESS POINT IS ON MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE T RY ADJUSTING EXTERNAL CHECK MAC ADDRESS PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING Page RUN THE WIRELESS SETUP AGAIN 1 2 3 4 Wi-Fi indicator light is blinking orange during installation (Macintosh only) MAKE SURE THE WIRELESS ACCESS POINT IS ON CHECK THE MAC ADDRESS PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING RUN THE WIRELESS SETUP AGAIN Wi-Fi indicator light is still orange CHECK NETWORK NAME If you are using WEP security If you are using WPA security CHECK MAC ADDRESS Page Page Notices Product information Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks Licensing notices Federal Communications Commission (FCC) compliance information statement Exposure to radio frequency radiation Industry Canada compliance statement Avis de conformit aux normes de lindustrie du Canada Industry Canada notice Industry Canada (Canada) European Community (EC) directives conformity European EC directives conformity statement for radio products Page Noise emission levels Waste from Electrical and Electronic Equipment (WEEE) directive Product disposal Temperature information ENERGY STAR Power consumption Product power consumption LEXMARK LICENSE AGREEMENTS CARTRIDGE LICENSE AGREEMENT LEXMARK SOFTWARE LICENSE AGREEMENT 1 2 3 a 4 5 6 7 8 Page Networking glossary Page Index A B C D G H I K L Q R S T U V W X