Avaya Understanding Bridged Appearance in the 4400 and 6400 Series Phones

4400 and 6400 Series User Guide

TransTalk MDW 9040

The TransTalk MDW 9040 set is a wireless phone that can be used with the system. It is plugged in to a DS port on either the base Control Unit or a DS expansion module. When using the set, it must be configured to work with the system, by defining the button map to be used. This can be done by pressing Menu on the phone and then using the arrow button to select Configuration, then Button Map and then selecting Merlin Magix.

Although the TransTalk MDW 9040 has Menu, this button is local to the set and is used for features local to the set. For this reason, when using this set, a system administrator must program the buttons for you. See DSS Key Functions.

Features can also be accessed on these sets via short codes. For details of the normal default short codes, see Default Speed Dial and Feature Codes.

Call Appearance Keys

By default, each phone is configured with 3 call appearance keys.

Your system administrator can change a call appearance key with:

•A Bridged Appearance

A bridged appearance key matches the status and operation of the Call Appearance Key on a pre- defined colleague’s phone. Hence, you can pick-up, make and receive calls on behalf of your colleague.

•A Line Appearance

An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls.

•Call Coverage Appearance

A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague.

All of the above can only be allocated to you by your system administrator.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

CAUTIONS

•Having more than two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive a call waiting indication, the waiting call is shown against the next call appearance key.

•Although the system administrator can replace the Call Appearance Keys with:

•A Bridged Appearance

•A Line Appearance

•Call Coverage Appearance

•System Features

This would severely restrict the use of features such as conference and transfer.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their

default settings.

4400 and 6400 Series User Guide	Page 2
IP Office 3.2	15-601074 Issue 11a (30th June 2006)