Diverting/Forwarding Calls | Avaya 4400, 6400 instruction

Diverting/Forwarding Calls

Switching Divert/Forwarding On

4406D+ and TransTalk MDW 9040 users must use short codes to activate these features.

To set the divert all calls (unconditional) number and modes:

1.Press Menu twice.

2.Press Next and then press ProgA.

3.Press Divrt. To backspace, press the left-hand display key and set the required divert number, if required.

4.Press Next.

5.To switch Group (forward hunt group calls) and/or Divrt (forward personal calls) on or off, press the display keys. When on, a V symbol is shown above the option.

Diverting hunt group calls is only used when Divert All Calls is also on and only works for calls to circular or linear groups.

6.Press Done and then press Exit.

To set the divert on busy/no answer number and modes:

1.Press Menu twice.

2.Press Next and then press ProgA.

3.Press OnBsy. To backspace, press the left-hand display key and set the required divert number (if required).

4.Press Next.

5.To switch OnBsy (Forward On Busy On) and/or NoAns (Forward On No Answer On) on or off, press the display keys. When on, a V symbol is shown above the option.

6.Press Done and then press Exit.

4400 and 6400 Series User Guide	Page 17
IP Office 3.2	15-601074 Issue 11a (30th June 2006)

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Avaya 4400, 6400 manual Diverting/Forwarding Calls, Switching Divert/Forwarding On

Contents

IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones About this Guide6400 Telephones Call Appearance Keys TransTalk MDWBridged Appearance Line Appearance Phone Key Symbols Display Making Calls To make a call using a dial pad keyMaking a Call To make a call To use the directory Using the Directory Redial Making a Page CallLeaving a Message Leaving a Message in Voicemail Arranging a CallbackTo set a callback during a call To arrange a callback without making a call Answering a Call Answering CallsInternal Auto-Answer Direct Pickup Answering a Page Call Answering a Message IndicatorTo answer a message indication To answer a page call Holding Calls Hold, Park & TransferParking Calls To display held calls To retrieve the parked call at your extension Transferring a CallTo retrieve a parked call at another extension To display parked calls Conference Calls Other Call ControlsTo add another caller to a call or conference To display calls in a conference Recording a Call Account CodesTo enter an account code To record a call Dropping a Call Speakerphone Muting a Call Displaying the Call HistoryTo display the call history Diverting/Forwarding Calls Switching Divert/Forwarding OnTo set the divert all calls unconditional number and modes To set the divert on busy/no answer number and modes Call Forwarding To switch send all calls on/offSend All Calls Do Not Disturb To set call forwarding Setting Absence Text To set your absence textTo clear your absence text Page Changing the Volume Call TimerPhone Controls Displaying the Date and Time Hot Desking Changing the Ringer SoundTo change the ringer sound To log on Changing the Login Code Group Enable/DisableTo set your phone password Locking/Unlocking the Phone Changing the Phone Language Changing the Extension NameTo change your extension name To change your phone language To change the date/time Changing the System Date and TimePage DSS Key Overview DSS Key FunctionsProgramming Functions Against DSS Keys 4406D+ and TransTalk MDW 9040 Telephone Programming Using the Admin Menu To add a function to a DSS key using AdminTo remove a function from a DSS key using Admin Acct Admin Functions CFrwd HGNS+ SAC Programming Using The ProgA Menu Storing Abbreviated Dialling Under a DSS Key To store numbers under a DSS keyOr DSSKey is displayed Introduction System FeaturesMaking Calls To make internal calls Call Waiting Answering CallsTo answer a call at your own extension To answer a call at another extension Following options are available for call forwarding Diverting CallsTo divert calls at another extension To divert calls at your own extension Do Not Disturb VoicemailFollowing options are available for voicemail Default Speed Dial and Feature Codes System AdministratorPage Changing Index AL7 1LZ