Muting a Call, Displaying the Call History | Avaya 6400, 4400

4400 and 6400 Series User Guide

Muting a Call

Mute allows you to stop the caller from hearing you while still allowing you to hear them. While a call is muted, the lamp above the Mute button is on (on the 6400 sets) and flashing (on 4400 sets).

On the 4400 sets, when headset mode is active, the Mute button works for the Headset.

Displaying the Call History

The number shown on the right-hand of the phone display (when idle0 is the number of incoming calls stored in your phone's call history. These are calls that have rung your phone (answered or unanswered) for which a CLI was available. The phone can store the 32 most recent calls.

The redial facility allows you to see a record of the outgoing calls dialed from your phone, see Redial. Call History is not available on the 4406D+ and TransTalk MDW 9040 sets.

To display the call history:

1.Press Menu twice.

2.Press Next and then press Hist.

3.The display shows the time, date and number of the caller. To display the details of different callers, press and Next/Prev.

4.You can then select to either callback the caller or delete the call from the call history:

•To delete the call from call history: Press Delet.

•To call the caller: Press Call.

4400 and 6400 Series User Guide	Page 16
IP Office 3.2	15-601074 Issue 11a (30th June 2006)

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Avaya 6400, 4400 manual Muting a Call, Displaying the Call History, To display the call history

Contents

IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones 6400 TelephonesAbout this Guide TransTalk MDW Call Appearance KeysBridged Appearance Line Appearance Phone Key Symbols Display To make a call using a dial pad key Making CallsMaking a Call To make a call Using the Directory To use the directory Leaving a Message RedialMaking a Page Call Arranging a Callback Leaving a Message in VoicemailTo set a callback during a call To arrange a callback without making a call Answering Calls Answering a CallInternal Auto-Answer Direct Pickup Answering a Message Indicator Answering a Page CallTo answer a message indication To answer a page call Hold, Park & Transfer Holding CallsParking Calls To display held calls Transferring a Call To retrieve the parked call at your extensionTo retrieve a parked call at another extension To display parked calls Other Call Controls Conference CallsTo add another caller to a call or conference To display calls in a conference Account Codes Recording a CallTo enter an account code To record a call Speakerphone Dropping a Call To display the call history Muting a CallDisplaying the Call History Switching Divert/Forwarding On Diverting/Forwarding CallsTo set the divert all calls unconditional number and modes To set the divert on busy/no answer number and modes To switch send all calls on/off Call ForwardingSend All Calls Do Not Disturb To set call forwarding To clear your absence text Setting Absence TextTo set your absence text Page Call Timer Changing the VolumePhone Controls Displaying the Date and Time Changing the Ringer Sound Hot DeskingTo change the ringer sound To log on Group Enable/Disable Changing the Login CodeTo set your phone password Locking/Unlocking the Phone Changing the Extension Name Changing the Phone LanguageTo change your extension name To change your phone language Changing the System Date and Time To change the date/timePage DSS Key Functions DSS Key OverviewProgramming Functions Against DSS Keys 4406D+ and TransTalk MDW 9040 Telephone To remove a function from a DSS key using Admin Programming Using the Admin MenuTo add a function to a DSS key using Admin Admin Functions Acct CFrwd HGNS+ SAC Programming Using The ProgA Menu Or DSSKey is displayed Storing Abbreviated Dialling Under a DSS KeyTo store numbers under a DSS key System Features IntroductionMaking Calls To make internal calls Answering Calls Call WaitingTo answer a call at your own extension To answer a call at another extension Diverting Calls Following options are available for call forwardingTo divert calls at another extension To divert calls at your own extension Following options are available for voicemail Do Not DisturbVoicemail System Administrator Default Speed Dial and Feature CodesPage Index Changing AL7 1LZ