Avaya 6400, 4400 manual Answering Calls, Call Waiting, To answer a call at your own extension

4400 and 6400 Series User Guide

Answering Calls

To answer a call at your own extension:

•Pick up the handset.

Internal calls have a single ring cadence, external calls have a double ring cadence. When in headset mode, press the button associated with the alerting call.

To answer a call at another extension:

You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

•*30, to answer a call ringing anywhere.

•*31, to answer a call within your group.

•*32*201#, to answer the call for a particular extension, in this example 201.

Note

•If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

Call Waiting

If you are already on another call, a Call Waiting tone tells you when another call has arrived. If you hear the Call Waiting tone:

1.To put the present caller on hold, press Hold.

2.Press the Call Appearance button (of the alerting call) and then press Hold again to connect to the alerting call.

To turn call waiting on, dial *15. To turn it off, dial *16.

4400 and 6400 Series User Guide	Page 36
IP Office 3.2	15-601074 Issue 11a (30th June 2006)