Answering a Message Indicator, Answering a Page Call | Avaya 6400

4400 and 6400 Series User Guide

Answering a Message Indicator

If another extension has left you a message or you have voicemail, is lit.

Note

•If you have voicemail ringback switched on, then whenever you have new messages the voicemail system will ring you after you use the phone.

4406D+ and TransTalk MDW 9040 phones can access their voicemail messages by using the short code for Voicemail Collect. Contact your system administrator for the appropriate code or if using the default codes, see Voicemail.

To answer a message indication:

•Press the programmed Voice DSS key.

•The display shows you how many voicemail messages you have in your mailbox. It you are a member of a hunt group that has messages, the hunt group name is also shown. To check the mailbox, press the display key.

•Follow the prompt to check your messages.

Alternatively:

1.Press Menu twice.

2.Press Msgs.

•A above Voice indicates that you have voicemail messages.

•A above Recvs indicates that another extension has lit you message indicator. See Leaving a Message. It can also indicate that an IP Office SoftConsole operator has sent you a text message.

3.Select the type of message you want to answer.

4.To check message indicators and text messages, press Recvs.

•The display will show the time, date and caller's extension number. It also shows the message number and total number of messages.

•To move through the stored messages, press and Next/Prev.

•To delete the displayed messages, press the top-right display key.

5.To check voicemail messages, press Voice.

Answering a Page Call

Other users may page you or a group to which you belong. You will hear the page through your speakerphone and Page is displayed. See Making a Page Call.

To answer a page call:

•Press Conf.

Note

•TransTalk MDW 9040 users can make Page Calls but cannot receive them.

4400 and 6400 Series User Guide	Page 10
IP Office 3.2	15-601074 Issue 11a (30th June 2006)

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Avaya 6400 Answering a Message Indicator, Answering a Page Call, To answer a message indication, To answer a page call

Contents

IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones 6400 TelephonesAbout this Guide Bridged Appearance TransTalk MDWCall Appearance Keys Line Appearance Phone Key Symbols Display Making a Call To make a call using a dial pad keyMaking Calls To make a call Using the Directory To use the directory Leaving a Message RedialMaking a Page Call To set a callback during a call Arranging a CallbackLeaving a Message in Voicemail To arrange a callback without making a call Internal Auto-Answer Answering CallsAnswering a Call Direct Pickup To answer a message indication Answering a Message IndicatorAnswering a Page Call To answer a page call Parking Calls Hold, Park & TransferHolding Calls To display held calls To retrieve a parked call at another extension Transferring a CallTo retrieve the parked call at your extension To display parked calls To add another caller to a call or conference Other Call ControlsConference Calls To display calls in a conference To enter an account code Account CodesRecording a Call To record a call Speakerphone Dropping a Call To display the call history Muting a CallDisplaying the Call History To set the divert all calls unconditional number and modes Switching Divert/Forwarding OnDiverting/Forwarding Calls To set the divert on busy/no answer number and modes Send All Calls Do Not Disturb To switch send all calls on/offCall Forwarding To set call forwarding To clear your absence text Setting Absence TextTo set your absence text Page Phone Controls Call TimerChanging the Volume Displaying the Date and Time To change the ringer sound Changing the Ringer SoundHot Desking To log on To set your phone password Group Enable/DisableChanging the Login Code Locking/Unlocking the Phone To change your extension name Changing the Extension NameChanging the Phone Language To change your phone language Changing the System Date and Time To change the date/timePage Programming Functions Against DSS Keys DSS Key FunctionsDSS Key Overview 4406D+ and TransTalk MDW 9040 Telephone To remove a function from a DSS key using Admin Programming Using the Admin MenuTo add a function to a DSS key using Admin Admin Functions Acct CFrwd HGNS+ SAC Programming Using The ProgA Menu Or DSSKey is displayed Storing Abbreviated Dialling Under a DSS KeyTo store numbers under a DSS key Making Calls System FeaturesIntroduction To make internal calls To answer a call at your own extension Answering CallsCall Waiting To answer a call at another extension To divert calls at another extension Diverting CallsFollowing options are available for call forwarding To divert calls at your own extension Following options are available for voicemail Do Not DisturbVoicemail System Administrator Default Speed Dial and Feature CodesPage Index Changing AL7 1LZ