Lexmark Pro900 Series Users Guide
Machine types 4444 Models 301, 30E
Using the printer control panel buttons and menus
Contents
Safety information
Using the printer software
Printing
Copying
Scanning
Networking
Using SmartSolutions
Troubleshooting
Maintaining the printer
Print troubleshooting
Index
Notices
Copy and scan troubleshooting
Page
Safety information
SAVE THESE INSTRUCTIONS
Minimizing your printers environmental impact
About your printer
Thank you for choosing this printer
Conserving energy
Recycling
Finding information about the printer
Conserving ink
Publications
Additional setup and instructions for using the printer
SmartSolutions Users Guide and Help
Users Guide
Understanding the parts of the printer
Use the
Second paper tray Tray
Using genuine Lexmark ink cartridges
Ordering and replacing supplies
Ordering ink cartridges
Replacing ink cartridges
Part Number
Ordering paper and other supplies
Recycling Lexmark products
Paper
Using the printer control panel buttons and menus
Using the printer control panel
Understanding the home screen
Display item
Description
Scroll left
Navigating menus using the touch screen
Left arrow
Accept
Changing the Power Saver timeout
3 Touch More Options
5 Touch Paper Type
Resetting to factory settings
Saving paper and energy with Eco-Mode
Software installed during printer installation
Using the printer software
Using the Windows printer software
Minimum system requirements
Lexmark Wireless Setup Utility referred to as Wireless Setup Utility
Printer software
Lexmark Fax Solutions referred to as Fax Solutions
Lexmark Service Center referred to as Service Center
Using the Macintosh printer software
Printer software
Software resident in the Macintosh OS
For Macintosh users
Finding and installing optional software
For Windows users
3 Select Printer Home
Enabling automatic software updates
Reinstalling the printer software
Checking for software updates
Uninstalling the printer software
Installing the printer software
Using the World Wide Web
Loading paper and original documents
Loading the paper tray
4 Load the paper
6 Insert the tray
7 Flip up the paper stop to catch the paper as it exits
Loading envelopes or photo paper
4 Load envelopes or photo paper
6 Insert the tray Loading paper and original documents
Loading various paper types
Load up to
Make sure
10 envelopes 25 sheets of labels 50 transparencies
Loading paper and original documents
Saving paper default settings
a Touch Paper Tray Linking
Loading original documents on the scanner glass
Loading original documents into the ADF
Tips for printing
b Click Properties, Preferences, Options, or Setup
Printing
Printing basic documents
Collating printed copies
Printing pages in reverse order
Printing multiple pages on one sheet
Printing documents from a memory card or flash drive Windows only
If the printer is using a USB connection
If the printer is using a Wireless connection selected models only
2 Touch Print Documents
Printing specialty documents
Printing envelopes
Printing labels
Printing on custom-size paper
Tips on loading label sheets
a Select Use custom page size
Using a memory card or flash drive with the printer
Working with photos
Inserting a memory card
Supported memory cards and file types
Printing photos using the printer control panel
Editing photos using the printer control panel
Tips
Printing photos from a memory device using the printer software
For Windows users
For Macintosh users
Printing photos from a PictBridge-enabled digital camera
3 Navigate to Print Proof Sheet
Printing photos from a memory device using the proof sheet
Connected. Use Camera to choose and print photos
More Options Proof Sheet Print Proof Sheet
Printing from a Bluetooth-enabled device
Bluetooth Dongle Connected appears on the display
Setting the Bluetooth security level
Printing from a Bluetooth-enabled device
Bluetooth Dongle Connected appears on the display
Portrait
Landscape
Printing on both sides of the paper duplexing manually
Setting your printer as the default printer
Managing print jobs
2 Click Print & Fax
For Windows users
Changing the printing mode
Changing the printing mode for a single print job
For Macintosh users
Pausing print jobs
Resuming print jobs
Canceling print jobs
Copying
Tips for copying
Making copies
Copying a two-sided document
Copying photos
Copying an ID card
4 Touch Continue
Adjusting copy quality
Enlarging or reducing images
Making a copy lighter or darker
Copying multiple pages on one sheet
Collating copies using the printer control panel
Repeating an image on one page
5 Touch More Options
Making a duplex copy
Making a duplex copy automatically
Making a duplex copy manually
Canceling copy jobs
To cancel a copy job, press
Scanning stops and the printer returns to the previous menu Copying
Scanning
Tips for scanning
Scanning to a local or network computer
Using the printer control panel
Scanning to a flash drive or memory card
Scanning photos into an editing application
Using the printer software
4 Select Printer Home
Scanning documents into an editing application
8 Click Preview/Edit
6 Click Document
Scanning directly to e-mail using the printer software
Scanning to a PDF
How can I improve the quality of a scan?
Scanning FAQ
Why am I being asked for a PIN?
How do I scan in black and white?
Canceling scan jobs
What is an application list, and how do I update it?
Updating the application list
Changing the e-mail settings after setup
Setting up the printer to e-mail
Setting up the e-mail function
If you want to change the SMTP server settings
If you want to change the e-mail settings
Creating an e-mail contact list using the printer control panel
Creating an e-mail contact list using the printer software
Creating an e-mail contact list
Sending e-mail
3 Click Printer Home
5 Click Select from phonebook
Tips for e-mailing
Scanning a document or photo to e-mail
2 Touch Attach File to E-mail
Canceling an e-mail
Attaching a document or photo to e-mail
a Touch Attach document to E-mail
Tips for this setup
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Faxing
Setup 2 Printer is sharing the line with an answering machine
Connected to the same telephone wall jack
Connected to different wall jacks
Tips for this setup
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Tips for this setup
To connect
Scenario 4 Digital telephone service through a cable provider
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country-specific setup
Connecting the printer to a non-RJ-11 wall jack
Connecting the printer in countries that use serial connection
Connecting the printer to a wall jack in Germany
Entering your user information
Setting the fax header
Fax Setup Dialing and Sending Your Fax Name
3 Touch Your Fax Number
Setting the fax footer
Configuring the fax settings
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
Configuring fax settings using the printer control panel
Creating a contact list using the fax software
Creating a contact list
Creating a contact list using the printer control panel
Sending faxes
c Touch Add Fax Number
Tips for sending faxes
Sending faxes using the printer control panel
Sending faxes using the computer
To send a fax to a single recipient
Tips for receiving faxes
Fax Setup Ringing and Answering Auto Answer
Receiving faxes
Receiving faxes automatically
Faxing FAQ
Receiving a fax manually
What is my dialing prefix?
What is a splitter and what type of splitter should I use?
What is my fax number?
When do I need to set Auto Answer to On?
How can I check the dial tone?
Fax Setup Ringing and Answering Ring Pattern
How do I set the distinctive ring for the printer?
Make sure the telephone line and the wall jack are working
How do I change the resolution of the documents that I fax?
How do I adjust the speaker volume on the printer?
What settings work best with digital voice mail?
Adjusting the dialing volume
How do I send a fax using a phone calling card?
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I print a fax on both sides of the paper?
Fax Setup Ringing and Answering Fax Forward
How do I view the fax history of the printer?
How do I forward a fax?
b Touch Turn On/Off
Can I block faxes?
Can I retrieve failed faxes?
Block Faxes From Add a Number to Block Add a Name
Networking
Installing the printer on a wireless network
Wireless network compatibility
Supported network security options
Printing a network setup page
Information you will need to set up the printer on a wireless network
Installing the printer on a wireless network
Installing the printer on other computers
Adding the printer to your wireless network
Interpreting the colors of the Wi-Fi indicator light
Special wireless installation instructions
Before you begin
Assigning a static IP address
Changing wireless settings after installation
5 Click the Wireless setup utility link
6 Click the Set Static IP Address link
2 Double-click Wireless Setup Assistant
Advanced wireless setup
Creating an ad hoc wireless network
In Windows Vista
In Windows XP
7 Right-click the Wireless Network Connection icon 8 Click Properties
9 Click the Wireless Networks tab
2 Click Control Panel 3 Click Network and Internet Connections
In Mac OS X version
b Select View Available Wireless Networks
In Windows
In Mac OS X version 10.4 and earlier
Adding a printer to an existing ad hoc wireless network
Configuring the printer wirelessly using WPS Wi-Fi Protected Setup
5 Click Wireless setup utility link
If the printer is currently set up locally using USB connection
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up for Ethernet
5 Select Set as Default Printer from the menu
Using the printer over an Ethernet network
If the printer is currently set up for wireless
Selecting the printer
4 Double-click Lexmark Setup Assistant
6 Double-click Lexmark Setup Assistant
Add the printer
Sharing a printer in a Windows environment
In Mac OS X version 10.4 or earlier
c Click Properties
Installing the printer on an Ethernet network
Sharing a printer in a Macintosh environment
2 From the menu bar, click Help System Preferences Help
Networking FAQ
Installing the printer on an Ethernet network
What is Wi-Fi Protected Setup?
Where do I find my SSID?
Where do I find my WEP key or WPA passphrase?
What is an SSID?
What is a network?
Wired network example
How do I find out what type of security my network is using?
How are home networks configured?
Wireless network examples
Scenario 2 Wireless network with Internet access
Scenario 3 Wireless network with no Internet access
Why do I need an installation cable?
How do I attach the installation cable?
How are infrastructure and ad hoc networks different?
Infrastructure
Ad hoc
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
Finding the signal strength
How can I improve wireless signal strength?
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
REMOVE SOURCES OF INTERFERENCE
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station
What is a MAC address?
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
How are IP addresses assigned?
What is a key index?
How to locate a printer IP address
2 Click More Info
Pre-loaded solutions
Using SmartSolutions
What is SmartSolutions?
Custom solutions
SmartSolutions More Options Launch SmartSolutions on my computer
Creating or customizing printer solutions
Using the printer control panel Windows only
Examples
For Windows users
Maintaining the printer
Using the printer control panel
Using the printer software
Maintaining ink cartridges
Cleaning the printhead nozzles
More Options Clean Printhead or Deep Clean Printhead
Cleaning the exterior of the printer
Cleaning the scanner glass
Cleaning the touch screen
If Troubleshooting does not solve your problem
Troubleshooting
Using the Service Center to solve printer problems
Setup troubleshooting
Incorrect language appears on the display
Printhead errors
CHANGE THE LANGUAGE USING THE PRINTER MENUS
REMOVE AND REINSERT THE PRINTHEAD
Software did not install
CHECK THE USB CONNECTION
REMOVE AND REINSTALL THE PRINTER SOFTWARE
RECONNECT THE PRINTER POWER SUPPLY
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
Print job does not print or is missing pages
Printer is printing blank pages
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is busy or does not respond
Cannot print through USB
Jams and misfeeds troubleshooting
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
Paper jam in the printer
Paper jam in the duplex unit
3 Reinsert the duplex unit
Paper jam in the ADF selected models only
2 Firmly grasp the paper, and then gently pull it out
4 Touch DONE or press , depending on your printer model
CHECK PAPER CONDITION
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Paper or specialty media misfeeds
CHECK PAPER LOADING
SELECT THE BORDERLESS PRINT FEATURE
Print troubleshooting
CHECK MINIMUM PRINT SETTINGS
Poor quality at the edges of the page
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
Copy and scan troubleshooting
Computer slows down when printing
ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
SET YOUR PRINTER AS THE DEFAULT PRINTER
CLEAN THE SCANNER GLASS
Copier or scanner does not respond
CHECK YOUR E-MAIL CONFIGURATION SETTINGS
E-mail troubleshooting
USE A LOWER SCANNING RESOLUTION
Scan was not successful
CHECK YOUR PROXY CONFIGURATION
Fax troubleshooting
Fax troubleshooting checklist
Cannot attach files
Fax Setup Dialing and Sending Scan
Connection checklist
Fax Setup Dialing and Sending Max Send Speed
Cannot send faxes
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
ENABLE ERROR CORRECTION
ENABLE AUTOMATIC FAX CONVERSION
Cannot receive faxes
Fax Setup Ringing and Answering Manual Answer Code
MAKE SURE THAT FAX FORWARDING IS DISABLED
INCREASE THE RINGER VOLUME
MAKE SURE THE FAX SOFTWARE IS INSTALLED
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
Fax error messages on the printer control panel
MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE
MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER
No Answer
Nothing happens when a memory card is inserted
Memory card troubleshooting
Memory card troubleshooting checklist
Cannot print documents from a memory card or flash drive
Network troubleshooting checklist
Network troubleshooting
Photos do not transfer from a memory card across a wireless network
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
Wireless Networking
The Continue button is unavailable
Ethernet Networking
TRY RUNNING THE INSTALLER AGAIN
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
RECONNECT THE POWER SUPPLY
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
Wireless troubleshooting
Cannot print and there is a firewall on the computer
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Demo Mode
CHECK THE WIRELESS SIGNAL QUALITY
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
CHECK YOUR ADVANCED SECURITY SETTINGS
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station In Mac OS X version
In Mac OS X version 10.4 and earlier
Wi-Fi indicator light is not lit
d Click Advanced TCP/IP or TCP/IP
SELECT THE WIRELESS PRINTER
SELECT THE WIRELESS PORT
CHECK NETWORK NAME
Wi-Fi indicator light is blinking orange during installation
If you are using WEP security
If you are using WPA security
If you are using WEP security
b Double-click Network Utility
10.168.1.101
3 Double-click Network Utility
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
Wireless print server not installed
How to locate a printer IP address
MAKE SURE THE WIRELESS PORT IS SELECTED
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
Resolving intermittent wireless communications issues
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
ELIMINATE SOURCES OF INTERFERENCE
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
PURCHASE A NEW ROUTER
Edition notice
Notices
Product information
2009 Lexmark International, Inc. All rights reserved
Licensing notices
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Directory
Waste from Electrical and Electronic Equipment WEEE directive
Noise emission levels
Temperature information
1-meter average sound pressure, dBA
Product power consumption
Battery notice
Power consumption
Product disposal
Off mode
Power Saver
LEXMARK LICENSE AGREEMENTS
Total energy usage
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media e.g., diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty
Page
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Notice to users of the US telephone network FCC requirements
South Africa telecommunications notice
Notice to users of the Canadian telephone network
Using this product in Switzerland
Notice to users of the New Zealand telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Verwendung dieses Produkts in der Schweiz
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Notice to users in Brazil
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement Notice to users in the European Union
Ελληνική
Index
Page
Page
setting up 90, 91 phone book, e-mail
printing documents from 40 printing photos using the proof
memory card troubleshooting cannot print from a flash
iron-on transfers loading
Page
Page
Page
WPA passphrase locating