Troubleshooting

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

•Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.

•Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

•Make sure the printer is turned on.

•Make sure the printer is securely connected to the host computer, print server, or other network access point.

•Check the printer for error messages, and resolve any errors.

•Check for paper jam messages, and clear any jams.

•Check the ink cartridges, and install new cartridges if necessary.

•Use the Service Center to locate and solve the problem (Windows only).

•Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Using the Service Center to solve printer problems

The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.

To open the Service Center, use one of these methods:

Before you troubleshootMethod 1

If it appears on an error message dialog, click the For

additional assistance, use the Service Center link.

Method 2

1Click Using the Service Center to solve printer problems or Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Printer Home.

4From the Support tab, select Service Center.

If Troubleshooting does not solve your problem

Visit our Web site at support.lexmark.com to find the following:

•Knowledgebase articles with the latest information and troubleshooting for your printer

•Live online technical support

•Contact numbers for telephone technical support

Setup troubleshooting

•“Incorrect language appears on the display” on page 136

•“Printhead errors” on page 136

•“Software did not install” on page 137

Troubleshooting

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Lexmark Pro900, 30E, 301, 4444 Troubleshooting, Before you troubleshoot, Using the Service Center to solve printer problems
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301, Pro900, 30E, 4444, 90T9105 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.
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