Linksys SPA 900 SERIES manual Hold and Resume, Call Waiting, Speed Dialing, Three-Way Conferencing

Chapter 3 Managing Linksys IP Phones

Using Call Features

Hold and Resume

An active call can be placed on hold by explicitly pressing the Hold key, or by pressing another line key (to answer an incoming all, resume a held call, or start a new call). When a call is on hold, the corresponding line key LED slowly blinks red. To resume a call that is on hold, press the corresponding line key. When the phone is hosting a three-way conference, two call appearances are in the connected state. Pressing the Hold key places both calls on hold. The calls can be individually brought back to the connected state by pressing the corresponding line keys.

Call Waiting

The Call Waiting function is activated when a device has a call in the active state and another call is incoming. Linksys IP phones do not support multiple calls on the same line key. Incoming calls are assigned to an unused line key, causing the line key to quickly blink red. (Note that the Voice Mail Waiting Indicator also blinks red whenever there is an incoming call.) The phone does not ring. However, to alert you, the call waiting tone is played into the active audio device. The 900 Series phone allow multiple lines to simultaneously cause Call Waiting. All four call appearances can ring at the same time, after one of the extension keys is answered, the other three call appearances go into the Call Waiting state.

Speed Dialing

The 900 Series phone has eight programmable speed dial numbers. These use the administration web server User tab, or the LCD on phones that provide an LCD display.

To use the LCD to configure speed dialing, press the Setup button and then press the Speed Dial soft key. The speed dial numbers are assigned to the digits two through nine. If a slot is not configured, the LCD displays Not Assigned. Highlight the speed dial entry you want to add or modify, press edit to make the changes, and press ok to store the value.

A speed dial entry can be a phone number or URL. You can also enter a name that matches one of the directory entries. As the value is entered, the 900 Series phone attempts to match the entry to the directory entries and brings up a list of potential matches on the screen. Scroll down to select one of the suggested entries. To dial a speed dial entry, dial the corresponding single digit like a 1-digit phone number. (You can enter # after the speed dial number, but it is not necessary.)

Three-Way Conferencing

There are two ways to initiate a three-way conference on the 900 Series phone. First, during an active call, if the phone has one or more idle call appearances, press the conf soft key. This places the active call on hold and selects the next available call appearance for dialing (the dial tone is heard in the active audio device). Dial the third party, the party to be added to the conference call. After the third party line rings or is answered, presses the conf soft key again to join the two calls into a conference.

Second, if the phone has a call on hold while another call is either ringing or is connected, the confLx soft key appears. If the phone has only one call on hold, pressing the confLx soft key joins the call on hold with the active call. If the phone has more than one call on hold, pressing the confLx soft key places the active call on hold and prompts you to select the other line key to join with the conference call.

	Linksys IP Phone Administrator Guide
3-26	Firmware Version 5.1