Section 5
Customer Support
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine adjustments and maintenance procedures are not covered by the warranty.
Problem | Possible Cause | To Correct |
Ice machine does not operate. | No electrical power to the ice machine | Replace the fuse/reset the breaker/turn |
| and/or condensing unit. | on the main switch. |
| High pressure cutout tripping. | Clean condenser coil. (See Section 4) |
| Power switch set improperly. | Move the switch to the ON position. |
| Bin Thermostat Open or Ice touching | Adjust thermostat or remove ice |
| thermostat probe. |
|
| No water in reservoir | No water to ice machine, plugged filter, |
|
| float valve defective |
| Evaporator safety thermostat open | Adjust thermostat |
| Ice chute switch open | Check for ice or binding and close switch |
| Low air temperature around ice machine | Air temperature must be at least 35°F |
|
| (2°C) |
|
|
|
Gearmotor runs and no ice is produced | Time delay has not expired | Wait 10 minutes for time delay to expire |
| High pressure cutout tripping | Clean condenser coil and reset |
| Low pressure control open | Thaw evaporator and retest - Call for |
|
| service |
25 | Part Number 000007644 3/11 |
