Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Stack Dryer Diagnostic Code

 

 

 

Try to clear the

 

d9

diagnostic code by

 

pressing the

 

Voltage Problem

 

 

Delicates keypad

 

 

 

Less Than 90 VAC

for more than 1

 

 

 

 

second while the

 

 

 

 

code is displayed.

 

 

 

 

 

 

Exit service mode , and pause for 10 seconds, enter service mode.

Did the

diagnostic code Yes cancel?

No

Low voltage was sensed on the power line, but is now ok.

 

Check installation

 

 

 

 

 

 

 

 

 

 

 

 

to insure proper

 

 

 

 

 

 

 

 

 

 

Check installation

 

power going to this

 

 

 

 

 

Are other machines

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to insure proper

 

dryer. If d9

 

 

No

 

at this location giving a d9

 

Yes

 

 

 

 

 

 

 

 

 

power going to all

 

persist, check the

 

 

 

 

 

diagnostic code?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of the dryers

 

wiring or replace

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the transformer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If problem persists replace

 

 

 

 

 

 

 

 

 

 

the control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clear diagnostic

 

 

 

 

 

 

 

 

 

 

 

 

d12 indicates

 

 

 

 

 

 

 

 

 

 

 

 

 

 

code by pushing a

 

 

 

 

 

 

 

 

 

d12 or d14 Motor

 

 

lower dryer motor

 

 

 

 

 

Does

 

 

Delicates keypad

 

 

 

sense. d14

 

 

 

 

 

diagnostic code

 

 

 

Sensed Problem

 

 

for at least 1

 

 

 

 

 

 

indicates upper

 

 

 

 

 

remain?

 

 

 

 

 

 

second while code

 

 

 

 

 

 

 

dryer motor sense

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

False indication

control board

Replace control

board

d16

PR Models Only

Is card reader

installed?

No

Check wiring between debit card reader and control board

Power down and

up machine to

reset card reader

Replace card

reader or

control board.

Install reader or use PDA to change mode out of

Gen 2 debit mode

36

16022904 Rev. 0

©2004 Maytag Appliances Company

Page 36
Image 36
Maytag MDE/MDG21PRA, MDE/MDG21PNA, MDE/MDG21PDA, MDE/MDG21PDD, MDE/MDG21PND, MLE/MLG23PDF, MLE/MLG23PRA manual Voltage Problem