Troubleshooting
Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult an authorized dealer or Service Center.
Symptom | Probable cause |
| Corrective action | Page | |
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Power is not | • Is the power cord disconnected? | • Insert the power cord (plug) firmly. | 30 | ||
supplied. |
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• Is the MAIN POWER switch turned | • Turn on the MAIN POWER switch. | 32 | |||
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| on? |
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| • Is the fuse blown? | • Turn off the MAIN POWER switch and | 57 | ||
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| check the fuse. |
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| If it is blown, replace it |
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| • Is the | • Turn off the MAIN POWER switch, close | 7, 32, 60 | ||
| closed correctly? |
| the |
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| correctly, and turn on the MAIN POWER |
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| switch again. |
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| • Is the filter closed correctly? | • Turn off the MAIN POWER switch, fit the | 7, 32, 63 | ||
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| filter correctly, and turn on the MAIN |
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| POWER switch again. |
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| • Has the lamp life expired? (Has the |
| • Turn off the MAIN POWER switch, replace | 32, 58, | |
| lamp use time reached 1000 hours in |
| with a new | 59, 62 | |
| the normal mode?) |
| the MAIN POWER switch. |
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| (Has the lamp use time reached 2000 |
| Reset the lamp use time after replacing with |
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| hours in the LPC or LOC mode?) |
| a new lamp. |
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Light is not emitted, | • Is the lens cap removed? | • Remove the lens cap. | 30 | ||
or light level is low. |
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• Is the lamp life near its end? | • Check the lamp use time on the menu, and | 56, 58, | |||
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| if the lamp life is near its end, arrange for a | 59 | |
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| replacement lamp, or replace a little earlier. |
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With power on, | • Is the air intake or exhaust area | • Turn off the MAIN POWER switch, remove | 6, 7, 32 | ||
operation starts but | blocked? |
| any blocking objects, and turn on the MAIN |
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stops in a few |
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| POWER switch again. |
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minutes. |
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Video image does not | • Is the correct input selected? | • Select the correct input with the VIDEO and | 9, 13 | ||
appear. |
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| PC buttons. |
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| • Are devices connected correctly? | • | Connect devices correctly. | 11, 22 | |
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| • Are signals being supplied from the | • Set connected devices correctly. | – | ||
| connected devices? |
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| • Are input signals (scanning frequency, | • Check if the signal is appropriate (scanning | 22, 23 | ||
| etc.) appropriate? |
| frequency, etc.) and input the appropriate |
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| signal. |
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| • Is the correct color system selected? | • Set the color system to AUTO or to the | 45 | ||
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| correct dedicated color system. |
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| • Is brightness adjusted correctly? | • Adjust brightness on the menu. | 49 | ||
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| • Is video turned off by pressing the | • Press the HIDE button to turn video on. | 10, 12, | ||
| HIDE button? |
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| • During DVI input, are image signals | • If this happens, turn off the power to both | 22 | ||
| output from the computer graphic |
| the projector and the computer, and then |
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| board (DVI output terminal)? |
| turn the projector back on before turning the |
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| (During DVI input, depending on the |
| computer on again. Then correctly set the |
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| computer settings, there may be no |
| computer’s graphic board. |
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| signal input or an error may occur (blue |
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| screen).) |
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Video image dims. | • Is focus adjusted correctly? | • | Adjust focus. | 12, 34 | |
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| • Is distance too short or too long? | • Set the projector at the correct distance. | 18, 76, | ||
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| • Are Tracking and Phase adjusted | • If satisfactory results are not obtained by | 13, 36, | ||
| correctly? |
| pressing the QUICK ALIGN. button to | 47 | |
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| conduct quick alignment, adjust Tracking |
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| and Phase on the menu. |
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Video image is | • Is picture quality (Brightness, etc.) | • Adjust picture quality on the menu. | 49 | ||
abnormally dark or | adjusted correctly? |
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bright. |
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Video image freezes. | • Was the FREEZE button on the | • Press the FREEZE button to release | 12, 37 | ||
| remote control pressed? |
| freezing. |
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