Appendix a Troubleshooting and Support | Motion Computing F5, C5

74	Appendix A Troubleshooting and Support

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Motion Computing F5, C5, GU3K2722 manual Appendix a Troubleshooting and Support

Contents

Motion C5 Motion F5 Model numbers C5 CFT-001 and F5 CFT-002 PN Contents IvContents Care and Maintenance ViContents Getting Started Finding information Overview Front Right side Top side Back side Setting up the system Plug in the power adapter Tap the Pen & Tablet tab Tap Calibrate Digitizer Tablet PC Tablet PC TutorialsTo calibrate the digitizer Start All Programs Tablet PC Tablet PC Tutorials Restoring and backing up the tablet Getting Started Features2 Pen Status lights Front panel buttons Button Primary Secondary Function+button Display Security Windows Security button Fingerprint reader DataGuard Camera Bar code scanner optional EAN Isbn EAN-ISMN EAN Issn MSI Smart card reader Rfid readerMicrophones Wi-Fi 802.11a/b/g wireless Docking connectorSpeaker Battery Bluetooth wirelessMobile Broadband Power adapter Features Using the system Using Motion Dashboard To start Motion Dashboard Using Tablet PC Input Panel Using the penTo start Input Panel Tap the Tablet & Pen Settings button Configuring pen optionsTo configure pen options Windows Vista Tap the Pen & Input Devices button Using personalized handwriting recognition Enabling personalized handwriting recognition To configure the front panel buttons Windows Vista Configuring front panel buttonsTap Change Adjusting the display brightness Using the displayChanging the screen orientation Tap Rotate Screen Changing the display rotation sequenceTo change the rotation sequence To use the bar code scanner Using the bar code scannerBar code scanner tips Using the Rfid reader To use the Rfid reader To use the camera Using the cameraCamera tips To insert the smart card Using the smart card reader optionalTo remove the smart card Setting up the angle of acceptance Using the built-in microphonesTo set up the angle of acceptance Setting up the skew angle Using speech recognitionTo set up the skew angle Speech recognition on Windows Vista Speech recognition on Windows XP To set up speech recognitionSelect Dictation or Commands To start speech recognition To check the battery power from Motion Dashboard Using the batteryChecking battery power To check the battery power from the notification area To remove the battery Charging the batteryRemoving and replacing the battery To replace the battery Battery and power management tips Swapping the batteryLong-term battery storage not attached to tablet To swap batteries Using Sleep Using power managementPower management on Windows Vista Disposing of used batteries Using Standby Using HibernatePower management on Windows XP To set up the power switch to put the computer on Hibernate To enable or disable Wi-Fi Using Wi-Fi 802.11a/b/gEnabling or disabling Wi-Fi To put the computer on Hibernate To set up a Wi-Fi connection Setting up a Wi-Fi connection on Windows VistaSetting up a Wi-Fi connection on Windows XP Ensure that Enable Internal 802.11 Wireless is selected Installing the connection manager Using Mobile BroadbandActivating your Mobile Broadband service Enabling Mobile Broadband Using the SIM card slot Connecting and disconnectingStarting the connection manager To remove a SIM card Enabling or disabling Bluetooth Using BluetoothSetting up a Bluetooth device on Windows Vista Setting up a Bluetooth device on Windows XP If the device is not discovered… Bluetooth wireless tips To start Motion OmniPass Using Motion OmniPass and the fingerprint readerCapturing a fingerprint To capture a fingerprint Using the system Fingerprint reader tips To register passwords Using password replacementUsing the password wizard To run the password wizard To configure authentication rules Setting up strong logon securityTo enable strong logon security Logging on to a remembered site Setting up Windows user accounts Using Windows Security CenterSetting up users and passwords To set up a Windows user account Setting a Bios password Setting up a hard disk drive password Finding additional software Care and Maintenance General care View Anywhere display Standard display Cleaning in a health care environment Disinfecting procedures To clean the fan cover Cleaning the fan coverCleaning solutions Training and documentation considerations Cleaning the fingerprint reader To clean the fingerprint reader Ordering new pens Traveling with the systemReplacing pen tips To replace the pen tip Restoring data FAA Wireless air travel requirementUsing Acronis True Image in Windows Traveling by air Creating a bootable disk Creating a backup archiveUsing Acronis Startup Recovery Manager To remove the OEM Zone Removing the Acronis OEM ZoneTap Remove Acronis OEM Zone Care and Maintenance Tablet does not turn on TroubleshootingTablet will not enter Hibernation mode Tablet does not shut down Lost data while swapping batteries Battery does not last very long less than three hoursDisplay goes black while the system is still turned on Display is too dim Function button does not work System does not respond to the pen I am usingPointer on the screen does not align with the pen Eraser does not work No sound is coming from the speakers Computer seems to be operating more slowly than usual Frequently asked questions Warranty and insurance programs SpecificationsHow do I adjust the system for left-handed use? Service and support Appendix a Troubleshooting and Support Index LCD Page Windows XP Tablet PC Edition