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MTM5400 Mobile Terminal Installation Manual

SCOPE

 

 

 

Service Information

Europe, Middle East and Africa Region

EMEA Systems Support Centre (ESSC)

The EMEA Systems Support Centre provides a remote Technical Support Service to help customers resolve technical issues and quickly restore networks and systems. This team of highly skilled professionals is available to customers with current service agreements in place that include the Technical Support Service. The ESSC technical experts may be accessed through the EMEA Integrated Call Center either electronically or using the telephone numbers listed below. If you are unsure as to whether or not your current service agreement entitles you to benefit from this service, or if you would like more information about the Technical Support Service, please contact your local customer support or account manager for further information.

Contact details:

Email: ESSC@motorolasolutions.com

List of Telephone Numbers:

Country

In Country Number to Dial

 

 

Austria

01206091087

 

 

Denmark

043682114

 

 

France

0157323434

 

 

Germany

06950070204

 

 

Italy

0291483230

 

 

Lithuania

880 030 828

 

 

Netherlands

0202061404

 

 

Norway

24159815

 

 

Portugal

0217616160

 

 

Russia

810 800 228 41044 (Alternative 810 800 120 1011)

 

 

Saudi Arabia

800 844 5345

 

 

South Africa

0800981900

 

 

Spain

0912754787

 

 

United Kingdom

02030 277499

 

 

It is recommended that access from any other country uses: +44 2030 277499

EMEA Systems Component Centre (ESCC)

The European Systems Component Centre provides a repair service for infrastructure equipment. Customers requiring repair service should contact the Customer Information Desk to obtain a Return Material Authorisation number. The equipment should then be shipped to the following address unless advised otherwise.

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Motorola MTM5400 Service Information Europe, Middle East and Africa Region, Emea Systems Support Centre Essc