Activating Your Phone | Motorola VE20 instruction

Activating Your Phone

IfyoupurchasedyourphoneataSprintStore, your phone should be activated and ready to use.

IfyoureceivedyourphoneinthemailanditisforanewSprint accountoranewlineofservice, it is designed to activate automatically. To confirm your activation, make a phone call.

Ifyoureceivedyourphoneinthemailandyouareactivatinga newphoneforanexistingnumberonyouraccount, you will need to contact Sprint Customer Service to activate your new phone. There are two activation options:

From your computer’s web browser, go to www.sprint.com/activate and complete the onscreen instructions to activate your phone.

Dial 1-888-211-4727from another phone to contact Sprint Customer Service to complete the phone activation.

When you have finished, make a phone call to confirm your activation.

Tip	Do not press O while the phone is being activated.
	Pressing O cancels the activation process.

Tip

If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727from any other phone.

4Section 1A. Setting Up Service

Image 16

Motorola VE20 manual Activating Your Phone, Pressing O cancels the activation process

Contents

User Guide Manual number Software Version N/A Table of Contents 2D. Roaming Sprint Service Index Introduction Your Phone’s Menu Navigation On Demand Missed Alerts Entertainment My Stuff Iii Press the right softkey to view the following options Contacts Settings/Tools Messaging Tools Getting Started Setting Up Your Phone Setting Up ServiceSetting Up Service Battery on page 19 for details Pressing O cancels the activation process Activating Your Phone Setting Up Your Voicemail Sprint Account PasswordsAccount Username and Password Tosetupyourvoicemail Voicemail Password Sprint Power Vision PasswordGetting Help Managing Your Account Sprint Operator Services From Your Sprint PhoneFrom Any Other Phone SprintPage Your Phone Your Phone Phone BasicsPhone Basics KeyGuard feature to lock them. To activate Key FunctionsCameraLens lets you capture clear pictures and videos Pressed accidently, you can use your phone’s Indicates your current signal strength. Descriptions, press S Settings Phone InfoMore lines you have, the stronger your signal Viewing the Display Screen Notifications Indicates you have multiple types of newIndicates you have voicemail messages Features of Your Phone Turning Your Phone On and Off AccessoriesTurning Your Phone On Battery Capacity Using Your Phone’s Battery and ChargerTurning Your Phone Off Battery Use and Battery Safety Time left, the phone sounds an alert and then powers down Battery usage by children should be supervised When storing your battery, keep it in a cool, dry place Removing the Battery Installing the BatteryCharges or require more frequent or longer charging times Using the Phone Charger Charging the BatteryCharging through its USB port Navigating Through the Menus Touch-Sensitive ButtonsSelecting Menu Items Backing Up Within a Menu Phone Basics Displaying Your Phone Number Making and Answering CallsShortcuts and Favorites Help Dialing Options Answering CallsTo redial your last outgoing call, press N twice Number Missed Call Notification Calling Emergency NumbersEnding a Call Press O or close the phone Enhanced 911 E911 Information In-Call OptionsToexitEmergencymode End-of-Call Options Saving a Phone Number Tools opens your Tools menu Tosaveanumberfromstandbymode Dialing and Saving Phone Numbers With Pauses Plus + Code DialingTodialorsavephonenumberswithpauses Enter the phone number Using Abbreviated Dialing Using Speed DialingTomakeacallusingAbbreviatedDialing Dialing From the Contacts List Selecting a Text Input Mode Entering TextForSpeedDiallocations10-99Two-TouchDialing Recent Messages to insert a recent message Entering Characters Using Predict English Text Input Adding a Word to the Predict Database Entering Characters Using Multi-Tap Mode Charactersscrollinthefollowingorder Entering Numbers and Symbols ToentersymbolsToenterpresetmessages Toenternumbers Settings Sound SettingsSettings Ringer Types Selecting Ringer Types for Calendar and Alarm Selecting Ringer Types for MessagesThrough the available ringers. To hear a ringer, press S Press Assign left softkey Alert Notification Adjusting the Phone’s Volume SettingsSelecting a Key Tone Display Settings Silence AllChanging the Text Greeting ToactivateSilenceAll Changing the Backlight Time Length Keypad Light SensorChanging the Phone’s Menu Style Select On Toadjustthesefeaturesfortheexternalscreen Changing the Clock DisplayChanging the Screen Saver Allows you to choose the image on your standby screen Location Settings Toenableyourphone’sLocationfeatureChanging the Theme Highlight a theme and press S to save your selection Messaging Settings Setting Message NotificationText Messages Adding a Customized Signature Setting a Callback Number Managing Preset MessagesTodeleteapresetmessage Toaddanewpresetmessage Airplane Mode SMS Voice MessagesToassignanametoSMS Voicemessagesyousend TosetyourphonetoAirplaneMode Press MenuSettings/ToolsSettingsMore... AccessibilityTTY TTY Use With Sprint ServiceToturnTTYModeonoroff Phone Setup Options Call Answer ModeSelect how to answer incoming calls on your phone Shortcuts Auto-Answer Mode Setting Abbreviated DialingCalling Options Contacts Match Display Language Voice GuideAuto Redial Select English or Español and press S ToenableordisableKeyGuard ToupdateyourphonessoftwareUpdating Phone Software KeyGuard Settings Accessing the Security Menu Using Your Phone’s Lock FeatureSecurity Locking Your Phone Using Special Numbers Calling in Lock ModeUnlocking Your Phone Changing the Lock Code Limiting Access to Contacts Limiting Data AccessLimiting the Use of Your Phone Enter the number and press Save left softkey Limiting Outgoing Calls Erasing Phone ContentLimiting Incoming Calls Resetting Your Phone Security Features for Sprint Power VisionEnabling and Disabling Data Services Toenableordisabledataservices Roaming Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks Setting Your Phone’s Roam Mode Press MenuSettings/ToolsSettingsMore... RoamingSetModeChecking for Voicemail Messages While Roaming Network Using Call Guard ToturnCallGuardonoroffHighlight On or Off and press S ToplaceroamingcallswithCallGuardon TousedataserviceswhenDataRoamGuardisactive Using Data Roam GuardTosetyourDataRoamGuardnotification History Viewing HistorySelect an entry and press S History History Options Making a Phone Call From HistoryOptions Right softkey to select from these Select an entry and press N Prepending a Phone Number From History Saving a Phone Number From HistoryRight softkey Hard Pause or 2Sec Pause Erasing History Contacts Adding a New Contacts EntryContacts Press MenuContactsAddNewNewContact and press S Finding Contacts Entries Finding Contacts by NameFinding Speed Dial Numbers Press MenuContacts Optionsright softkey SpeedDial Contacts Entry Options Finding Entries by ContactFinding Entries by Type Press MenuContacts Optionsright softkey FilterBy Editing a Contacts Entry’s Phone Number Adding a Phone Number to a Contacts EntryToaddaphonenumbertoanentry Speed dial location 1 is reserved for Voicemail Assigning Speed Dial Numbers Editing a Contacts EntryDial assignment Dialing Sprint Services TodialaservicefromyourContactsSelecting a Ringer Type for an Entry Viewing Memory Status Press Menu ContactsOptionsMemoryStatus Wireless Backup Activating and Deactivating Wireless BackupTodialaservicefromstandbymodeusingyourkeypad Toactivatethewirelessbackupservice Viewing Your Wireless Backup Status Setting the Wireless Backup AlertTodeactivatethewirelessbackupservice Press S Using Your Phone’s Calendar Calendar and ToolsAdding an Event to the Calendar Calendar and Tools Event Alert Menu Viewing EventsGoing to Today’s Calendar Menu Press Saveleft softkey to save the event Using Your Phone’s Alarm Clock TousethealarmclockErasing a Single Event Erasing All Events Using the Calculator Using the Tip CalculatorUsing the World Clock Toviewthetimeinover50differentlocations Using the Stopwatch Using the Currency ConverterUsing the Unit Converter Press Optionsright softkey. Select from Using the Notepad TocomposeanoteToreadasavednote Todeletesavednotes Voice Services Using Automatic Speech Recognition ASRVoice Services Calling Contacts Entries Calling Phone Numbers Digit Dialing Send an SMS Voice MessageSend a Text Message TolaunchTextMessagingandaddressamessage Setting Up ASR Using ASRSend Picture Mail Adapting Digit Dialing Press Settings right softkey Adaptation Adapt Voice Customizing Audio PromptsToadaptASRtoyourvoice Toturnaudiopromptsonoroff Working With ASR Lookup a Contacts EntryLaunch an Application You can Go To the following applications Check the Phone ToseeandhearstatusinformationPress the smart key My Phone Number Managing Voice Memos Recording Voice MemosPlaying Voice Memos Torecordaconversationduringaphonecall Using Other Voice Memo Options Changing Voice Memo Settings30Seconds, 1Minute, 5Minutes, or 30Minutes, and press S Using Your Phone’s microSD Card and Adapter Using the microSD CardMicroSD Card Inserting the microSD Card 64MB-8GB. Using non-recommended microSD Be sure to use only recommended microSD cardsCards could cause data loss and damage your Phone Removing the microSD Card Using the microSD AdapterTotransferdatafromyourmicroSDcardtoyourcomputer Copying Music to the microSD Card to Play on Your Phone On your microSD card using the microSD adapterBeing played Press MenuSettings/ToolsToolsFileManager Formatting the microSD CardToformatyourmicroSDcard Insert the microSD card. See Inserting the microSD Card on Camera Taking PicturesTotakeapicturewithyourphoneopen Camera PlayVideosallows you to play your stored videos Send Service for an additional monthly charge Registering Your Sprint Picture Mail AccountTotakeapicturewiththephoneclosed Press Continue left softkey Camera Mode Options Setting the Self-timer MultipleShotsto take more than one picture in a sequence Keep it in a secure place Selecting Camera Settings Using the ZoomRecording Videos ToUsetheZoom Video Mode Options Selecting Video Settings Settings Send All menus Storing Pictures and Videos My AlbumMy Video Options Playing Video Clips Stored Your microSD card Setting Storage Options Phone FolderMicroSD Picture and Video Folders Phone Folder and microSD Card Options Storing Pictures in Your microSD Card Storing Videos in Your microSD CardTosaveapicturetothemicroSDcard TakeNew Pictures Videos Sending Sprint Picture Mail Sending Pictures and Videos From My AlbumsTosaveavideotothemicroSDcard TosendpicturesorvideosfromMyAlbums Prompted to establish an account and password Sending Pictures and Videos From MessagingTosendpicturesandvideosfromtheMessagingmenu Press S MessagingSendMessagePictureMail Managing Sprint Picture Mail Using the Sprint Picture Mail Web SiteManaging Online Pictures and Videos from Your Phone TosendpicturesusingtheonlineAddressBook Uploading PicturesSending Online Sprint Picture Mail Touploadpicturesorvideosdirectlyfromyourphone Working With Pictures Stored Online Managing PicturesTomanageyourpicturesfromyourphone Camera 103 Sharing Albums TosendanalbumfromtheSprintPictureMailWebsitePhone, select an album, scroll to AlbumOptions, and press S Select ShareAlbumname Bluetooth Turning Bluetooth On and OffToturnBluetoothon ToturnBluetoothoff Using the Bluetooth Settings Menu Select Off and press Done left softkey to disable BluetoothBluetoothStatusIndicators ToaccesstheBluetoothSettingsmenu Bluetooth Profiles Bluetooth 107 Pairing Bluetooth Devices Waiting for PairingTopairyourphonewithanotherBluetoothdevice Paired Devices Transferring Files Between Your Phone and Your Computer Bluetooth 109Passkey is typically Page Sprint Service Sprint Service Features The Basics Using VoicemailSetting Up Your Voicemail Sprint Service Features The Basics Sprint Service Features The Basics 113 Voicemail NotificationNew Voicemail Message Alerts Sending an Incoming Call to Voicemail Using One-Touch Message Access Using the Menu Keys on Your Phone to Access Your MessagesUsing Another Phone to Access Messages Voicemail Key Guide Using Expert Mode Setting Up Group Distribution ListsSprint Service Features The Basics 115 Voicemail Options Voicemail-to-Voicemail Message Voicemail-to-Voicemail Message ReplyVoicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail Receipt Request Sprint Service Features The Basics 117 Clearing the Message IconVoicemail Menu Key Extended Absence Greeting Using SMS Text Messaging Sending a Text MessageCompose your message Press Menu Messaging SendMessageText Message Accessing SMS Text Messages Using Preset Messages Using SMS Voice Messaging Activating SMS Voice MessagingPlaying an SMS Voice Message Composing SMS Voice Messages Accessing SMS Voice Messages Using Caller IDResponding to Call Waiting Toswitchbacktothefirstcaller Making a Three-Way Call Press N again Enter a number you wish to call and press N Using Call Forwarding Sprint Service Features The Basics 123ToactivateCallForwarding TodeactivateCallForwarding Sprint Power Vision Applications Sprint Power VisionSprint Power Vision Getting Started With Sprint Power Vision Sprint Power Vision 125Your User Name Finding Your User Name Sprint Power Vision Home Launching a Web ConnectionUpdating Your User Name Press OK right softkey to continue and launch Data Connection Status and Indicators TochangeyourNetGuardsettingsSprint Power Vision 127 Net Guard Navigating the Web SoftkeysScrolling Selecting Accessing Messaging Using EmailGoing Back Going Home Accessing Email Information required to sign in will varyYou will receive an onscreen notice of new email Details Accessing Sprint Instant Messaging Sprint Power Vision 131 Downloading Content Accessing Wireless ChatroomsAccessing the Download Menus ToaccessthedownloadmenusfromtheWebbrowser Sprint Power Vision 133 Selecting an Item to DownloadDownloading an Item Todownloadaselecteditem Using My Stuff Press O to quit the browser and return to standby modeToaccessMyStuff TodownloadpurchasedcontentfromMyStuff Using the Browser Menu Sprint Power Vision 135Corresponding content Exploring the Web Creating a Bookmark Opening the Browser MenuToopenthebrowsermenu Accessing a Bookmark Sprint Power Vision 137Deleting a Bookmark Going to a Specific Web Site Initializing Your On Demand Service On DemandReloading a Web Restarting the Web Browser Accessing On Demand Information ToaccessNewsinformationusingOnDemandToaccessMoviesinformationusingOnDemand Sprint Power Vision 139 Phone as Modem Setting Up a Data Connection With Your ComputerModem plan details and more information Sprint Power Vision 141 Sprint Power Vision FAQsHowdoIsigninforthefirsttime? Whenismydataconnectionactive? CanIsignoutofdataservices?Whenismydataconnectiondormant? Entertainment TV and Music Your Sprint TV Channel OptionsSome of the available categories may include Entertainment TV and Music 143 Watching TV Sprint TV FAQsEntertainment TV and Music CanIaccessaclipwhereverIam,aslongasIhavemy phone? Sprint National Network or where service isEntertainment TV and Music 145 ArethevideosthatI’mviewinglivevideos? Accessing the Sprint Music Store Music Sprint Music StorePurchasing and Downloading Music Press MenuEntertainmentMusic Accessing the Music Player Entertainment TV and Music 147 On your account Although you can store AAC+ files on yourBe able to play the music files Tomultitaskonyourphone MultitaskingEntertainment TV and Music 149 When placing an outgoing call, the Application Music playback Entertainment TV and Music 151 Streaming MusicPress MenuEntertainmentTVSprintRadio selection Page Safety and Warranty Information Important Safety Information General PrecautionsImportant Safety Information GeneralPrecautionspage154 Dial *222 on your phone MaintainingSafeUseofandAccess to Your PhoneEquipment Using Your Phone With a Hearing Aid Device Contains your phone or accessories Important Safety Information 157 Getting the Best Hearing Device Experience With Your Phone Caring for the Battery Caring for the Environment by Recycling Important Safety Information 159 Radio Frequency RF Energy Specific Absorption Rates SAR for Wireless Phones Cellular Cdma mode PartPCS mode Part FCC Radio Frequency Emission Product Registration Important Safety Information 161Owner’s Record User Guide Proprietary Notice Manufacturer’s Warranty Manufacturer’s WarrantyWhat Does this Warranty Cover? Manufacturer’s Warranty 163 Products and Accessories Manufacturer’s WarrantyRadio Accessories Consumer purchaser Product Exclusions Manufacturer’s Warranty 165 SoftwareExclusions Floppy disk How to Obtain Warranty Service or Other Information Who Is Covered?What Will Motorola Do? Phones Service and Repairs Orexclusionsmaynotapplytoyou.ThiswarrantygivesyouWhat Other Limitations Are There? Somestatesandjurisdictionsdonotallowthelimitationor Manufacturer’s Warranty Index IndexPrepending a Phone Number Index Index