From Your Sprint Phone, From Any Other Phone | Motorola VE20

From Your Sprint Phone

Press * 4 N to check minute usage and account balance.

Press * 3 N to make a payment.

Press * 2 N to access a summary of your Sprint service plan or get answers to other questions.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-800-927-2199.

Sprint 411

Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

Press 411N.

Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

Press 0N.

For more information or to see the latest in products and services, visit us online at www.sprint.com.

Setting Up Service

Section 1A. Setting Up Service

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Motorola VE20 manual From Your Sprint Phone, From Any Other Phone, Sprint Operator Services

Contents

User Guide Manual number Software Version N/A Table of Contents 2D. Roaming Sprint Service Index Introduction Navigation On Demand Missed Alerts Entertainment My Stuff Your Phone’s Menu Press the right softkey to view the following options Iii Contacts Settings/Tools Messaging Tools Getting Started Setting Up Your Phone Setting Up ServiceSetting Up Service Battery on page 19 for details Activating Your Phone Pressing O cancels the activation process Tosetupyourvoicemail Setting Up Your VoicemailSprint Account Passwords Account Username and Password Managing Your Account Voicemail PasswordSprint Power Vision Password Getting Help Sprint Sprint Operator ServicesFrom Your Sprint Phone From Any Other PhonePage Your Phone Your Phone Phone BasicsPhone Basics Pressed accidently, you can use your phone’s KeyGuard feature to lock them. To activateKey Functions CameraLens lets you capture clear pictures and videos Viewing the Display Screen Indicates your current signal strength.Descriptions, press S Settings Phone Info More lines you have, the stronger your signal Notifications Indicates you have multiple types of newIndicates you have voicemail messages Features of Your Phone Turning Your Phone On and Off AccessoriesTurning Your Phone On Battery Capacity Using Your Phone’s Battery and ChargerTurning Your Phone Off When storing your battery, keep it in a cool, dry place Battery Use and Battery SafetyTime left, the phone sounds an alert and then powers down Battery usage by children should be supervised Removing the Battery Installing the BatteryCharges or require more frequent or longer charging times Using the Phone Charger Charging the BatteryCharging through its USB port Backing Up Within a Menu Navigating Through the MenusTouch-Sensitive Buttons Selecting Menu Items Phone Basics Help Displaying Your Phone NumberMaking and Answering Calls Shortcuts and Favorites Number Dialing OptionsAnswering Calls To redial your last outgoing call, press N twice Press O or close the phone Missed Call NotificationCalling Emergency Numbers Ending a Call Enhanced 911 E911 Information In-Call OptionsToexitEmergencymode Tosaveanumberfromstandbymode End-of-Call OptionsSaving a Phone Number Tools opens your Tools menu Enter the phone number Dialing and Saving Phone Numbers With PausesPlus + Code Dialing Todialorsavephonenumberswithpauses Dialing From the Contacts List Using Abbreviated DialingUsing Speed Dialing TomakeacallusingAbbreviatedDialing Recent Messages to insert a recent message Selecting a Text Input ModeEntering Text ForSpeedDiallocations10-99Two-TouchDialing Adding a Word to the Predict Database Entering Characters Using Predict English Text Input Charactersscrollinthefollowingorder Entering Characters Using Multi-Tap Mode Toenternumbers Entering Numbers and SymbolsToentersymbols Toenterpresetmessages Ringer Types SettingsSound Settings Settings Press Assign left softkey Selecting Ringer Types for Calendar and AlarmSelecting Ringer Types for Messages Through the available ringers. To hear a ringer, press S Alert Notification Adjusting the Phone’s Volume SettingsSelecting a Key Tone ToactivateSilenceAll Display SettingsSilence All Changing the Text Greeting Select On Changing the Backlight Time LengthKeypad Light Sensor Changing the Phone’s Menu Style Allows you to choose the image on your standby screen ToadjustthesefeaturesfortheexternalscreenChanging the Clock Display Changing the Screen Saver Highlight a theme and press S to save your selection Location SettingsToenableyourphone’sLocationfeature Changing the Theme Adding a Customized Signature Messaging SettingsSetting Message Notification Text Messages Toaddanewpresetmessage Setting a Callback NumberManaging Preset Messages Todeleteapresetmessage TosetyourphonetoAirplaneMode Airplane ModeSMS Voice Messages ToassignanametoSMS Voicemessagesyousend Press MenuSettings/ToolsSettingsMore... AccessibilityTTY TTY Use With Sprint ServiceToturnTTYModeonoroff Shortcuts Phone Setup OptionsCall Answer Mode Select how to answer incoming calls on your phone Contacts Match Auto-Answer ModeSetting Abbreviated Dialing Calling Options Select English or Español and press S Display LanguageVoice Guide Auto Redial KeyGuard ToenableordisableKeyGuardToupdateyourphonessoftware Updating Phone Software Settings Locking Your Phone Accessing the Security MenuUsing Your Phone’s Lock Feature Security Changing the Lock Code Using Special NumbersCalling in Lock Mode Unlocking Your Phone Enter the number and press Save left softkey Limiting Access to ContactsLimiting Data Access Limiting the Use of Your Phone Limiting Outgoing Calls Erasing Phone ContentLimiting Incoming Calls Toenableordisabledataservices Resetting Your PhoneSecurity Features for Sprint Power Vision Enabling and Disabling Data Services Roaming on Other Digital Networks RoamingUnderstanding Roaming Recognizing the Roaming Icon on the Display Screen Network Setting Your Phone’s Roam ModePress MenuSettings/ToolsSettingsMore... RoamingSetMode Checking for Voicemail Messages While Roaming ToplaceroamingcallswithCallGuardon Using Call GuardToturnCallGuardonoroff Highlight On or Off and press S TousedataserviceswhenDataRoamGuardisactive Using Data Roam GuardTosetyourDataRoamGuardnotification History HistoryViewing History Select an entry and press S Select an entry and press N History OptionsMaking a Phone Call From History Options Right softkey to select from these Prepending a Phone Number From History Saving a Phone Number From HistoryRight softkey Hard Pause or 2Sec Pause Erasing History Press MenuContactsAddNewNewContact and press S ContactsAdding a New Contacts Entry Contacts Press MenuContacts Optionsright softkey SpeedDial Finding Contacts EntriesFinding Contacts by Name Finding Speed Dial Numbers Press MenuContacts Optionsright softkey FilterBy Contacts Entry OptionsFinding Entries by Contact Finding Entries by Type Editing a Contacts Entry’s Phone Number Adding a Phone Number to a Contacts EntryToaddaphonenumbertoanentry Speed dial location 1 is reserved for Voicemail Assigning Speed Dial Numbers Editing a Contacts EntryDial assignment Press Menu ContactsOptionsMemoryStatus Dialing Sprint ServicesTodialaservicefromyourContacts Selecting a Ringer Type for an Entry Viewing Memory Status Toactivatethewirelessbackupservice Wireless BackupActivating and Deactivating Wireless Backup Todialaservicefromstandbymodeusingyourkeypad Press S Viewing Your Wireless Backup StatusSetting the Wireless Backup Alert Todeactivatethewirelessbackupservice Calendar and Tools Using Your Phone’s CalendarCalendar and Tools Adding an Event to the Calendar Press Saveleft softkey to save the event Event Alert MenuViewing Events Going to Today’s Calendar Menu Erasing All Events Using Your Phone’s Alarm ClockTousethealarmclock Erasing a Single Event Toviewthetimeinover50differentlocations Using the CalculatorUsing the Tip Calculator Using the World Clock Press Optionsright softkey. Select from Using the StopwatchUsing the Currency Converter Using the Unit Converter Todeletesavednotes Using the NotepadTocomposeanote Toreadasavednote Calling Contacts Entries Voice ServicesUsing Automatic Speech Recognition ASR Voice Services TolaunchTextMessagingandaddressamessage Calling Phone Numbers Digit DialingSend an SMS Voice Message Send a Text Message Adapting Digit Dialing Setting Up ASRUsing ASR Send Picture Mail Toturnaudiopromptsonoroff Press Settings right softkey Adaptation Adapt VoiceCustomizing Audio Prompts ToadaptASRtoyourvoice You can Go To the following applications Working With ASRLookup a Contacts Entry Launch an Application My Phone Number Check the PhoneToseeandhearstatusinformation Press the smart key Torecordaconversationduringaphonecall Managing Voice MemosRecording Voice Memos Playing Voice Memos Using Other Voice Memo Options Changing Voice Memo Settings30Seconds, 1Minute, 5Minutes, or 30Minutes, and press S Inserting the microSD Card Using Your Phone’s microSD Card and AdapterUsing the microSD Card MicroSD Card Phone 64MB-8GB. Using non-recommended microSDBe sure to use only recommended microSD cards Cards could cause data loss and damage your Removing the microSD Card Using the microSD AdapterTotransferdatafromyourmicroSDcardtoyourcomputer Copying Music to the microSD Card to Play on Your Phone On your microSD card using the microSD adapterBeing played Insert the microSD card. See Inserting the microSD Card on Press MenuSettings/ToolsToolsFileManagerFormatting the microSD Card ToformatyourmicroSDcard Camera CameraTaking Pictures Totakeapicturewithyourphoneopen Send PlayVideosallows you to play your stored videos Press Continue left softkey Service for an additional monthly chargeRegistering Your Sprint Picture Mail Account Totakeapicturewiththephoneclosed Keep it in a secure place Camera Mode OptionsSetting the Self-timer MultipleShotsto take more than one picture in a sequence ToUsetheZoom Selecting Camera SettingsUsing the Zoom Recording Videos Video Mode Options All menus Selecting Video Settings Settings Send Playing Video Clips Stored Your microSD card Storing Pictures and VideosMy Album My Video Options Phone Folder and microSD Card Options Setting Storage OptionsPhone Folder MicroSD Picture and Video Folders TakeNew Pictures Videos Storing Pictures in Your microSD CardStoring Videos in Your microSD Card TosaveapicturetothemicroSDcard TosendpicturesorvideosfromMyAlbums Sending Sprint Picture MailSending Pictures and Videos From My Albums TosaveavideotothemicroSDcard Press S MessagingSendMessagePictureMail Prompted to establish an account and passwordSending Pictures and Videos From Messaging TosendpicturesandvideosfromtheMessagingmenu Managing Sprint Picture Mail Using the Sprint Picture Mail Web SiteManaging Online Pictures and Videos from Your Phone Touploadpicturesorvideosdirectlyfromyourphone TosendpicturesusingtheonlineAddressBookUploading Pictures Sending Online Sprint Picture Mail Camera 103 Working With Pictures Stored OnlineManaging Pictures Tomanageyourpicturesfromyourphone Select ShareAlbumname Sharing AlbumsTosendanalbumfromtheSprintPictureMailWebsite Phone, select an album, scroll to AlbumOptions, and press S ToturnBluetoothoff BluetoothTurning Bluetooth On and Off ToturnBluetoothon ToaccesstheBluetoothSettingsmenu Using the Bluetooth Settings MenuSelect Off and press Done left softkey to disable Bluetooth BluetoothStatusIndicators Bluetooth 107 Bluetooth Profiles Paired Devices Pairing Bluetooth DevicesWaiting for Pairing TopairyourphonewithanotherBluetoothdevice Transferring Files Between Your Phone and Your Computer Bluetooth 109Passkey is typically Page Sprint Service Sprint Service Features The Basics Sprint Service Features The BasicsUsing Voicemail Setting Up Your Voicemail Sending an Incoming Call to Voicemail Sprint Service Features The Basics 113Voicemail Notification New Voicemail Message Alerts Voicemail Key Guide Using One-Touch Message AccessUsing the Menu Keys on Your Phone to Access Your Messages Using Another Phone to Access Messages Voicemail Options Using Expert ModeSetting Up Group Distribution Lists Sprint Service Features The Basics 115 Voicemail-to-Voicemail Receipt Request Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding Extended Absence Greeting Sprint Service Features The Basics 117Clearing the Message Icon Voicemail Menu Key Press Menu Messaging SendMessageText Message Using SMS Text MessagingSending a Text Message Compose your message Using Preset Messages Accessing SMS Text Messages Composing SMS Voice Messages Using SMS Voice MessagingActivating SMS Voice Messaging Playing an SMS Voice Message Accessing SMS Voice Messages Using Caller IDResponding to Call Waiting Enter a number you wish to call and press N ToswitchbacktothefirstcallerMaking a Three-Way Call Press N again TodeactivateCallForwarding Using Call ForwardingSprint Service Features The Basics 123 ToactivateCallForwarding Sprint Power Vision Applications Sprint Power VisionSprint Power Vision Finding Your User Name Getting Started With Sprint Power VisionSprint Power Vision 125 Your User Name Press OK right softkey to continue and launch Sprint Power Vision HomeLaunching a Web Connection Updating Your User Name Net Guard Data Connection Status and IndicatorsTochangeyourNetGuardsettings Sprint Power Vision 127 Selecting Navigating the WebSoftkeys Scrolling Going Home Accessing MessagingUsing Email Going Back Details Accessing EmailInformation required to sign in will vary You will receive an onscreen notice of new email Sprint Power Vision 131 Accessing Sprint Instant Messaging ToaccessthedownloadmenusfromtheWebbrowser Downloading ContentAccessing Wireless Chatrooms Accessing the Download Menus Todownloadaselecteditem Sprint Power Vision 133Selecting an Item to Download Downloading an Item TodownloadpurchasedcontentfromMyStuff Using My Stuff Press O to quit the browser and return to standby mode ToaccessMyStuff Exploring the Web Using the Browser MenuSprint Power Vision 135 Corresponding content Creating a Bookmark Opening the Browser MenuToopenthebrowsermenu Going to a Specific Web Site Accessing a BookmarkSprint Power Vision 137 Deleting a Bookmark Restarting the Web Browser Initializing Your On Demand ServiceOn Demand Reloading a Web Sprint Power Vision 139 Accessing On Demand InformationToaccessNewsinformationusingOnDemand ToaccessMoviesinformationusingOnDemand Phone as Modem Setting Up a Data Connection With Your ComputerModem plan details and more information Sprint Power Vision 141 Sprint Power Vision FAQsHowdoIsigninforthefirsttime? Whenismydataconnectionactive? CanIsignoutofdataservices?Whenismydataconnectiondormant? Entertainment TV and Music 143 Entertainment TV and MusicYour Sprint TV Channel Options Some of the available categories may include Watching TV Sprint TV FAQsEntertainment TV and Music ArethevideosthatI’mviewinglivevideos? CanIaccessaclipwhereverIam,aslongasIhavemy phone?Sprint National Network or where service is Entertainment TV and Music 145 Press MenuEntertainmentMusic Accessing the Sprint Music StoreMusic Sprint Music Store Purchasing and Downloading Music Entertainment TV and Music 147 Accessing the Music Player On your account Although you can store AAC+ files on yourBe able to play the music files Tomultitaskonyourphone MultitaskingEntertainment TV and Music 149 Music playback When placing an outgoing call, the Application Entertainment TV and Music 151 Streaming MusicPress MenuEntertainmentTVSprintRadio selection Page Safety and Warranty Information GeneralPrecautionspage154 Important Safety InformationGeneral Precautions Important Safety Information Dial *222 on your phone MaintainingSafeUseofandAccess to Your PhoneEquipment Contains your phone or accessories Using Your Phone With a Hearing Aid Device Getting the Best Hearing Device Experience With Your Phone Important Safety Information 157 Caring for the Environment by Recycling Caring for the Battery Radio Frequency RF Energy Important Safety Information 159 FCC Radio Frequency Emission Specific Absorption Rates SAR for Wireless PhonesCellular Cdma mode Part PCS mode Part Product Registration Important Safety Information 161Owner’s Record User Guide Proprietary Notice Manufacturer’s Warranty 163 Manufacturer’s WarrantyManufacturer’s Warranty What Does this Warranty Cover? Exclusions Products and AccessoriesManufacturer’s Warranty Radio Accessories Consumer purchaser Product Floppy disk Manufacturer’s Warranty 165Software Exclusions Phones How to Obtain Warranty Service or Other InformationWho Is Covered? What Will Motorola Do? Somestatesandjurisdictionsdonotallowthelimitationor Service and RepairsOrexclusionsmaynotapplytoyou.Thiswarrantygivesyou What Other Limitations Are There? Manufacturer’s Warranty Index IndexPrepending a Phone Number Index Index