Getting Help, Managing Your Account | Motorola VE20 specs

else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 5 for more information on your voicemail password.

Sprint Power Vision Password

With your Sprint Power Vision phone, you may elect to set up an optional Sprint Power Vision password to control access and authorize Premium Service purchases.

For additional information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Getting Help

Managing Your Account

Online: www.sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Make your life easier by enrolling in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest phones.

View other Sprint service plans and options.

Learn more about Sprint Power Vision and other great products like games, ringers, screen savers, and more.

6Section 1A. Setting Up Service

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Motorola VE20 manual Getting Help, Managing Your Account, Voicemail Password, Sprint Power Vision Password

Contents

User Guide Manual number Software Version N/A Table of Contents 2D. Roaming Sprint Service Index Introduction Your Phone’s Menu Navigation On Demand Missed Alerts Entertainment My Stuff Iii Press the right softkey to view the following options Contacts Settings/Tools Messaging Tools Getting Started Setting Up Service Setting Up Your PhoneSetting Up Service Battery on page 19 for details Pressing O cancels the activation process Activating Your Phone Account Username and Password Setting Up Your VoicemailSprint Account Passwords Tosetupyourvoicemail Getting Help Voicemail PasswordSprint Power Vision Password Managing Your Account From Any Other Phone Sprint Operator ServicesFrom Your Sprint Phone SprintPage Your Phone Phone Basics Your PhonePhone Basics CameraLens lets you capture clear pictures and videos KeyGuard feature to lock them. To activateKey Functions Pressed accidently, you can use your phone’s More lines you have, the stronger your signal Indicates your current signal strength.Descriptions, press S Settings Phone Info Viewing the Display Screen Indicates you have multiple types of new NotificationsIndicates you have voicemail messages Features of Your Phone Accessories Turning Your Phone On and OffTurning Your Phone On Using Your Phone’s Battery and Charger Battery CapacityTurning Your Phone Off Battery usage by children should be supervised Battery Use and Battery SafetyTime left, the phone sounds an alert and then powers down When storing your battery, keep it in a cool, dry place Installing the Battery Removing the BatteryCharges or require more frequent or longer charging times Charging the Battery Using the Phone ChargerCharging through its USB port Selecting Menu Items Navigating Through the MenusTouch-Sensitive Buttons Backing Up Within a Menu Phone Basics Shortcuts and Favorites Displaying Your Phone NumberMaking and Answering Calls Help To redial your last outgoing call, press N twice Dialing OptionsAnswering Calls Number Ending a Call Missed Call NotificationCalling Emergency Numbers Press O or close the phone In-Call Options Enhanced 911 E911 InformationToexitEmergencymode Tools opens your Tools menu End-of-Call OptionsSaving a Phone Number Tosaveanumberfromstandbymode Todialorsavephonenumberswithpauses Dialing and Saving Phone Numbers With PausesPlus + Code Dialing Enter the phone number TomakeacallusingAbbreviatedDialing Using Abbreviated DialingUsing Speed Dialing Dialing From the Contacts List ForSpeedDiallocations10-99Two-TouchDialing Selecting a Text Input ModeEntering Text Recent Messages to insert a recent message Entering Characters Using Predict English Text Input Adding a Word to the Predict Database Entering Characters Using Multi-Tap Mode Charactersscrollinthefollowingorder Toenterpresetmessages Entering Numbers and SymbolsToentersymbols Toenternumbers Settings SettingsSound Settings Ringer Types Through the available ringers. To hear a ringer, press S Selecting Ringer Types for Calendar and AlarmSelecting Ringer Types for Messages Press Assign left softkey Adjusting the Phone’s Volume Settings Alert NotificationSelecting a Key Tone Changing the Text Greeting Display SettingsSilence All ToactivateSilenceAll Changing the Phone’s Menu Style Changing the Backlight Time LengthKeypad Light Sensor Select On Changing the Screen Saver ToadjustthesefeaturesfortheexternalscreenChanging the Clock Display Allows you to choose the image on your standby screen Changing the Theme Location SettingsToenableyourphone’sLocationfeature Highlight a theme and press S to save your selection Text Messages Messaging SettingsSetting Message Notification Adding a Customized Signature Todeleteapresetmessage Setting a Callback NumberManaging Preset Messages Toaddanewpresetmessage ToassignanametoSMS Voicemessagesyousend Airplane ModeSMS Voice Messages TosetyourphonetoAirplaneMode TTY Use With Sprint Service Press MenuSettings/ToolsSettingsMore... AccessibilityTTYToturnTTYModeonoroff Select how to answer incoming calls on your phone Phone Setup OptionsCall Answer Mode Shortcuts Calling Options Auto-Answer ModeSetting Abbreviated Dialing Contacts Match Auto Redial Display LanguageVoice Guide Select English or Español and press S Updating Phone Software ToenableordisableKeyGuardToupdateyourphonessoftware KeyGuard Settings Security Accessing the Security MenuUsing Your Phone’s Lock Feature Locking Your Phone Unlocking Your Phone Using Special NumbersCalling in Lock Mode Changing the Lock Code Limiting the Use of Your Phone Limiting Access to ContactsLimiting Data Access Enter the number and press Save left softkey Erasing Phone Content Limiting Outgoing CallsLimiting Incoming Calls Enabling and Disabling Data Services Resetting Your PhoneSecurity Features for Sprint Power Vision Toenableordisabledataservices Recognizing the Roaming Icon on the Display Screen RoamingUnderstanding Roaming Roaming on Other Digital Networks Checking for Voicemail Messages While Roaming Setting Your Phone’s Roam ModePress MenuSettings/ToolsSettingsMore... RoamingSetMode Network Highlight On or Off and press S Using Call GuardToturnCallGuardonoroff ToplaceroamingcallswithCallGuardon Using Data Roam Guard TousedataserviceswhenDataRoamGuardisactiveTosetyourDataRoamGuardnotification Select an entry and press S HistoryViewing History History Options Right softkey to select from these History OptionsMaking a Phone Call From History Select an entry and press N Saving a Phone Number From History Prepending a Phone Number From HistoryRight softkey Hard Pause or 2Sec Pause Erasing History Contacts ContactsAdding a New Contacts Entry Press MenuContactsAddNewNewContact and press S Finding Speed Dial Numbers Finding Contacts EntriesFinding Contacts by Name Press MenuContacts Optionsright softkey SpeedDial Finding Entries by Type Contacts Entry OptionsFinding Entries by Contact Press MenuContacts Optionsright softkey FilterBy Adding a Phone Number to a Contacts Entry Editing a Contacts Entry’s Phone NumberToaddaphonenumbertoanentry Assigning Speed Dial Numbers Editing a Contacts Entry Speed dial location 1 is reserved for VoicemailDial assignment Selecting a Ringer Type for an Entry Viewing Memory Status Dialing Sprint ServicesTodialaservicefromyourContacts Press Menu ContactsOptionsMemoryStatus Todialaservicefromstandbymodeusingyourkeypad Wireless BackupActivating and Deactivating Wireless Backup Toactivatethewirelessbackupservice Todeactivatethewirelessbackupservice Viewing Your Wireless Backup StatusSetting the Wireless Backup Alert Press S Adding an Event to the Calendar Using Your Phone’s CalendarCalendar and Tools Calendar and Tools Going to Today’s Calendar Menu Event Alert MenuViewing Events Press Saveleft softkey to save the event Erasing a Single Event Using Your Phone’s Alarm ClockTousethealarmclock Erasing All Events Using the World Clock Using the CalculatorUsing the Tip Calculator Toviewthetimeinover50differentlocations Using the Unit Converter Using the StopwatchUsing the Currency Converter Press Optionsright softkey. Select from Toreadasavednote Using the NotepadTocomposeanote Todeletesavednotes Voice Services Voice ServicesUsing Automatic Speech Recognition ASR Calling Contacts Entries Send a Text Message Calling Phone Numbers Digit DialingSend an SMS Voice Message TolaunchTextMessagingandaddressamessage Send Picture Mail Setting Up ASRUsing ASR Adapting Digit Dialing ToadaptASRtoyourvoice Press Settings right softkey Adaptation Adapt VoiceCustomizing Audio Prompts Toturnaudiopromptsonoroff Launch an Application Working With ASRLookup a Contacts Entry You can Go To the following applications Press the smart key Check the PhoneToseeandhearstatusinformation My Phone Number Playing Voice Memos Managing Voice MemosRecording Voice Memos Torecordaconversationduringaphonecall Changing Voice Memo Settings Using Other Voice Memo Options30Seconds, 1Minute, 5Minutes, or 30Minutes, and press S MicroSD Card Using Your Phone’s microSD Card and AdapterUsing the microSD Card Inserting the microSD Card Cards could cause data loss and damage your 64MB-8GB. Using non-recommended microSDBe sure to use only recommended microSD cards Phone Using the microSD Adapter Removing the microSD CardTotransferdatafromyourmicroSDcardtoyourcomputer On your microSD card using the microSD adapter Copying Music to the microSD Card to Play on Your PhoneBeing played ToformatyourmicroSDcard Press MenuSettings/ToolsToolsFileManagerFormatting the microSD Card Insert the microSD card. See Inserting the microSD Card on Totakeapicturewithyourphoneopen CameraTaking Pictures Camera PlayVideosallows you to play your stored videos Send Totakeapicturewiththephoneclosed Service for an additional monthly chargeRegistering Your Sprint Picture Mail Account Press Continue left softkey MultipleShotsto take more than one picture in a sequence Camera Mode OptionsSetting the Self-timer Keep it in a secure place Recording Videos Selecting Camera SettingsUsing the Zoom ToUsetheZoom Video Mode Options Send Selecting Video Settings Settings All menus My Video Options Storing Pictures and VideosMy Album Playing Video Clips Stored Your microSD card MicroSD Picture and Video Folders Setting Storage OptionsPhone Folder Phone Folder and microSD Card Options TosaveapicturetothemicroSDcard Storing Pictures in Your microSD CardStoring Videos in Your microSD Card TakeNew Pictures Videos TosaveavideotothemicroSDcard Sending Sprint Picture MailSending Pictures and Videos From My Albums TosendpicturesorvideosfromMyAlbums TosendpicturesandvideosfromtheMessagingmenu Prompted to establish an account and passwordSending Pictures and Videos From Messaging Press S MessagingSendMessagePictureMail Using the Sprint Picture Mail Web Site Managing Sprint Picture MailManaging Online Pictures and Videos from Your Phone Sending Online Sprint Picture Mail TosendpicturesusingtheonlineAddressBookUploading Pictures Touploadpicturesorvideosdirectlyfromyourphone Tomanageyourpicturesfromyourphone Working With Pictures Stored OnlineManaging Pictures Camera 103 Phone, select an album, scroll to AlbumOptions, and press S Sharing AlbumsTosendanalbumfromtheSprintPictureMailWebsite Select ShareAlbumname ToturnBluetoothon BluetoothTurning Bluetooth On and Off ToturnBluetoothoff BluetoothStatusIndicators Using the Bluetooth Settings MenuSelect Off and press Done left softkey to disable Bluetooth ToaccesstheBluetoothSettingsmenu Bluetooth Profiles Bluetooth 107 TopairyourphonewithanotherBluetoothdevice Pairing Bluetooth DevicesWaiting for Pairing Paired Devices Bluetooth 109 Transferring Files Between Your Phone and Your ComputerPasskey is typically Page Sprint Service Setting Up Your Voicemail Sprint Service Features The BasicsUsing Voicemail Sprint Service Features The Basics New Voicemail Message Alerts Sprint Service Features The Basics 113Voicemail Notification Sending an Incoming Call to Voicemail Using Another Phone to Access Messages Using One-Touch Message AccessUsing the Menu Keys on Your Phone to Access Your Messages Voicemail Key Guide Sprint Service Features The Basics 115 Using Expert ModeSetting Up Group Distribution Lists Voicemail Options Voicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Receipt Request Voicemail Menu Key Sprint Service Features The Basics 117Clearing the Message Icon Extended Absence Greeting Compose your message Using SMS Text MessagingSending a Text Message Press Menu Messaging SendMessageText Message Accessing SMS Text Messages Using Preset Messages Playing an SMS Voice Message Using SMS Voice MessagingActivating SMS Voice Messaging Composing SMS Voice Messages Using Caller ID Accessing SMS Voice MessagesResponding to Call Waiting Press N again ToswitchbacktothefirstcallerMaking a Three-Way Call Enter a number you wish to call and press N ToactivateCallForwarding Using Call ForwardingSprint Service Features The Basics 123 TodeactivateCallForwarding Sprint Power Vision Sprint Power Vision ApplicationsSprint Power Vision Your User Name Getting Started With Sprint Power VisionSprint Power Vision 125 Finding Your User Name Updating Your User Name Sprint Power Vision HomeLaunching a Web Connection Press OK right softkey to continue and launch Sprint Power Vision 127 Data Connection Status and IndicatorsTochangeyourNetGuardsettings Net Guard Scrolling Navigating the WebSoftkeys Selecting Going Back Accessing MessagingUsing Email Going Home You will receive an onscreen notice of new email Accessing EmailInformation required to sign in will vary Details Accessing Sprint Instant Messaging Sprint Power Vision 131 Accessing the Download Menus Downloading ContentAccessing Wireless Chatrooms ToaccessthedownloadmenusfromtheWebbrowser Downloading an Item Sprint Power Vision 133Selecting an Item to Download Todownloadaselecteditem ToaccessMyStuff Using My Stuff Press O to quit the browser and return to standby mode TodownloadpurchasedcontentfromMyStuff Corresponding content Using the Browser MenuSprint Power Vision 135 Exploring the Web Opening the Browser Menu Creating a BookmarkToopenthebrowsermenu Deleting a Bookmark Accessing a BookmarkSprint Power Vision 137 Going to a Specific Web Site Reloading a Web Initializing Your On Demand ServiceOn Demand Restarting the Web Browser ToaccessMoviesinformationusingOnDemand Accessing On Demand InformationToaccessNewsinformationusingOnDemand Sprint Power Vision 139 Setting Up a Data Connection With Your Computer Phone as ModemModem plan details and more information Sprint Power Vision FAQs Sprint Power Vision 141HowdoIsigninforthefirsttime? CanIsignoutofdataservices? Whenismydataconnectionactive?Whenismydataconnectiondormant? Some of the available categories may include Entertainment TV and MusicYour Sprint TV Channel Options Entertainment TV and Music 143 Sprint TV FAQs Watching TVEntertainment TV and Music Entertainment TV and Music 145 CanIaccessaclipwhereverIam,aslongasIhavemy phone?Sprint National Network or where service is ArethevideosthatI’mviewinglivevideos? Purchasing and Downloading Music Accessing the Sprint Music StoreMusic Sprint Music Store Press MenuEntertainmentMusic Accessing the Music Player Entertainment TV and Music 147 Although you can store AAC+ files on your On your accountBe able to play the music files Multitasking TomultitaskonyourphoneEntertainment TV and Music 149 When placing an outgoing call, the Application Music playback Streaming Music Entertainment TV and Music 151Press MenuEntertainmentTVSprintRadio selection Page Safety and Warranty Information Important Safety Information Important Safety InformationGeneral Precautions GeneralPrecautionspage154 MaintainingSafeUseofandAccess to Your Phone Dial *222 on your phoneEquipment Using Your Phone With a Hearing Aid Device Contains your phone or accessories Important Safety Information 157 Getting the Best Hearing Device Experience With Your Phone Caring for the Battery Caring for the Environment by Recycling Important Safety Information 159 Radio Frequency RF Energy PCS mode Part Specific Absorption Rates SAR for Wireless PhonesCellular Cdma mode Part FCC Radio Frequency Emission Important Safety Information 161 Product RegistrationOwner’s Record User Guide Proprietary Notice What Does this Warranty Cover? Manufacturer’s WarrantyManufacturer’s Warranty Manufacturer’s Warranty 163 Radio Accessories Consumer purchaser Product Products and AccessoriesManufacturer’s Warranty Exclusions Exclusions Manufacturer’s Warranty 165Software Floppy disk What Will Motorola Do? How to Obtain Warranty Service or Other InformationWho Is Covered? Phones What Other Limitations Are There? Service and RepairsOrexclusionsmaynotapplytoyou.Thiswarrantygivesyou Somestatesandjurisdictionsdonotallowthelimitationor Manufacturer’s Warranty Index IndexPrepending a Phone Number Index Index