Motorola VE20 manual Getting the Best Hearing Device Experience With Your Phone

out the phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ratings:Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.)

T-Ratings:Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)

Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:

Any combined rating equal to or greater than six offers excellent use.

Any combined rating equal to five is considered normal use.

Any combined rating equal to four is considered usable.

Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.”This is synonymous for T ratings.

Sprint further suggests you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device.

Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store within 30 days of purchase. With the Sprint 30-day Risk-Free Guarantee, you may return the phone within 30 days of purchase for a full refund. More information about hearing aid compatibility may be found at: www.fcc.gov, www.fda.gov, and www.accesswireless.org.

Getting the Best Hearing Device Experience With Your Phone

To further minimize interference:

Set the phone’s display and keypad backlight settings to ensure the minimum time interval:

1.Press Menu > Settings/Tools > Settings > Display > Main Display > Light Control > Backlight > Screen Backlight or Keypad Backlight.

2.Select the minimum time interval setting and press OK.

Position the phone so the internal antenna is farthest from your hearing aid.

Move the phone around to find the point with least interference.

Important Safety Information

Section 4A. Important Safety Information 157