Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

If a message is not in the table, restart the machine and try the desired job again. If the problem persists, call for service.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear in the display depending on options or models.

MESSAGE

MEANING

SUGGESTED SOLUTIONS

 

 

 

Cancel ?

Your machine’s memory has become full

To cancel the fax job, press the No 1 button

1: Yes 2: No

while documents were being loaded into

Yes. If you want to send the pages already

 

memory.

stored, press the No 2 button No. You

 

 

should send the remaining pages later when

 

 

the memory is available.

[Comm. Error]

The machine has a communication problem.

Ask the sender to try again.

Document Jam

The loaded document has jammed in the

Clear the document jam (See "Clearing

 

document feeder.

original document jams" on page54).

[Door Open]

The front or rear cover is not securely

Close the cover until it locks into place.

 

latched.

 

Group Not Available

You have tried to select a group location

Just use a one-touch or speed dial number

 

number where only a single location number

or dial a number manually using the number

 

can be used, such as when adding locations

keypad

 

for a broadcasting operation.

 

[Incompatible]

The remote machine does not have the

Reconfirm the remote machine’s features

 

requested feature, such as a delayed

 

 

transmission.

 

 

It also occurs if the remote machine does

 

 

not have enough memory space to complete

 

 

the operation you are attempting.

 

Install Toner

The toner cartridge is installed improperly, or

Reinstall the toner cartridge two or three

 

not installed.

times to confirm it is seated properly. If the

 

 

problem persists, the toner cartridge is not

 

 

being detected. Contact the service

 

 

representatives.

Line Busy

The remote person did not answer or the

Try again after a few minutes.

 

line is already engaged.

 

[Line Error]

Your machine cannot connect with the

Try again. If the problem persists, wait an

 

remote machine or has lost contact because

hour or so for the line to clear and try again.

 

of a problem with the phone line.

Or, turn the ECM on (See "Advanced fax

 

 

setting options" on page43).

Load Document

You have attempted to set up a copy or fax

Load a document and try again.

 

operation with no document loaded.

 

Memory Full

The memory is full.

Delete unnecessary documents, retransmit

 

 

after more memory becomes available or

 

 

split the transmission into more than one

 

 

operation.

[No Answer]

The remote fax machine has not answered

Try again. Make sure that the remote

 

after several redial attempts.

machine is operational.

NO. Not Assigned

The one-touch or speed dial location you

Dial the number manually using the number

 

tried to use has no number assigned to it

keypad or assign the number. For storing a

 

 

number (See "Setting up address book" on

 

 

page39).

[No Paper]

The paper tray has run out of paper.

Load paper in the paper tray (See "Loading

Add Paper

 

paper in the tray" on page29).

Not Compatible

The toner cartridge is not suitable for your

Install the corresponding toner cartridge with

Toner cartridge

machine.

a Muratec-genuine cartridge (See

 

 

"Replacing the toner cartridge" on page68).

Troubleshooting_ 59

Page 60
Image 60
Muratec F-116 manual Understanding display messages, Checking display messages, Message Meaning Suggested Solutions