TROUBLESHOOTING
Common Problems & Solutions
Problem | Check These Items |
Does not turn on | • Check that the power cable is plugged in and that the power button on the projector |
| cabinet or the remote control is on. See pages |
| • Ensure that the lamp cover is installed correctly. See page |
| • Check to see if the projector has overheated or the lamp usage exceeds 1600 hours |
| (up to 2100 hours : Eco mode). If there is insufficient ventilation around the projec- |
| tor or if the room where you’re presenting is particularly warm, move the projector |
| to a cooler location. |
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No picture | • Use the menu to select your source (RGB 1/2, Video, |
| page |
| • Ensure your cables are connected properly. |
| • Use menus to adjust the brightness and contrast. See page |
| • Remove the lens cap. |
| • Reset the settings or adjustments to factory preset levels using the Factory Default |
| in the Adjustment Menu. See page |
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Image isn’t square to the | • Reposition the projector to improve its angle to the screen. See page |
screen | • Use the 3DReform function to correct the trapezoid distortion. See page |
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Picture is blurred | • Adjust the focus. See page |
| • Reposition the projector to improve its angle to the screen. See page |
| • Ensure that the distance between the projector and screen is within the adjustment |
| range of the lens. See page |
| • Condensation may form on the lens if the projector is cold, brought into a warm |
| place and is then turned on. Should this happen, let the projector stand until there is |
| no condensation on the lens. |
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Image is scrolling verti- | • Use menus or Source button on the remote control or the cabinet to select the |
cally, horizontally or | source you want to input. |
both |
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Remote control does | • Install new batteries. See page |
not work | • Make sure there are no obstacles between you and the projector. |
| • Stand within 22 feet (7 m) of the projector. See page |
| • Make sure that you are in the Projector mode and the PJ button lights in red. If not, |
| press the PJ button. See page |
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Indicator is lit or blink- | • See the Status Indicator on pages |
ing |
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Cross color in RGB | • If Auto Adjust is off, turn it on or adjust the image manually with the Position/Clock |
mode | in the Image Options. See pages |
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USB mouse does not | • Make sure that your USB mouse is properly connected to the projector. |
work | The projector may not support some brands of a USB mouse. |
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