APPENDIX
TravelCare Guide
TravelCare - a service for international travelers
This product is eligible for "TravelCare", NEC's unique international war- ranty.
Please note that TravelCare coverage differs in part from coverage under the warranty included with the product.
Services offered with TravelCare
This warranty allows customers to receive service on their product at the NEC and
For details on services offered by the different service stations, please refer to the "List of TravelCare Outlets" below.
1 Repair services
The product will be repaired and delivered within 10 business days, not including shipping time.
During the term of warranty, the cost of maintenance parts, labor costs for repairs and shipping costs within the service station's coverage area are covered by the warranty.
2 Replacement product rental service
If the customer desires, he or she can rent a replacement product while the original product is being repaired.
Fee: US$200 for 12 days
This fee must be paid at the local service station in cash or credit card. The $200 rental fee is
The replacement product will be delivered within 3 business days.
If the customer did not return the replacement product within 12 days, the customer will be charged the price of the unit.
If the customer returned the replacement product in a faulty or dam- aged condition, the repair cost will be charged to the customer.
