D6300 WiFi DSL Modem Router
If all LEDs are still lit 1 minute after
•Cycle the power to see if the WiFi modem router recovers.
•Press and hold the Restore Factory Settings button to return the WiFi modem router to its factory settings. See Factory Settings on page 131.
If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following:
•Make sure that the Ethernet cable connections are secure at the WiFi modem router and at the modem or computer.
•Make sure that power is turned on to the connected modem or computer.
•Be sure that you are using the correct cable:
When connecting the WiFi modem router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard
Wireless LEDs Are Off
If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the WiFi modem router has been pressed. This button turns the wireless radios in the WiFi modem router on and off. The Wireless LEDs are lit when the wireless radio is turned on.
The Push 'N' Connect (WPS) Button Blinks Green
If after you press the WPS button and the button blinks green, check the following:
•Make sure that you are using the button and not the WiFi modem router’s
•Check that PIN verification has succeeded for the wireless device you are adding to the wireless network.
•Make sure that you have not pressed the WPS button on the top of the WiFi modem router after disabling the WPS feature (you logged in to the WiFi modem router and disabled this feature previously).
•Check that the WiFi modem router is not in the temporary AP setup locked state (if you are using the wireless repeater function).
Troubleshooting
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