Connecting to the Internet
16
N450 WiFi Cable Modem Router Model N450/CG3000Dv2
You can also visit your cable ISP’s website and follow the onscreen instructions to set up
your Internet service.
Note: The contact information listed might change. You can also find the
contact number in your monthly Internet service billing statement.
2. When asked, provide the modem router’s serial number and MAC address located on the
product label on the modem router.
For more information, see Label on page 10.
3. Wait for your cable ISP to confirm that your modem router is active.
4. If you do not have an Internet connection with the modem router, ask your cable ISP to look
for your modem router online, and do one of the following depending on what your cable ISP
tells you about your modem router:
If the modem routeris not visible, your cable ISP can give you instructions to verify
why the modem routerdoes not connect with your high-speed Internet service.
If your cable Internet service provider can confirm that the modem router is visible,
reboot the computer that is connected to the modem router. Try checking your online
status again.
Cable ISP Contact Information
Cablevision www.cablevision.com
www.optimum.com/contactus.jsp
Charter 1-888-438-2427
https://install.charter.com/
Comcast 1-800-COMCAST (1-800-266-2278)
https://www.comcast.com/activate/
Cox 1-877-891-2899
ww2.cox.com
Optimum http://play.optimum.net
https://www.optimum.net/support/phone-list/
Time Warner Cable 1-800-892-2253
http://www.timewarnercable.com/