Frequently Asked Questions | NETGEAR NETGEAR 341U guide

Frequently Asked Questions

Find out answers to questions you may have.

How Can I Tell I’m Connected to 3G or LTE?

When you’re connected to a network, in the NETGEAR 341U Manager (http://SprintModem), the network type icon (LTE, 3G) appears in the Connection Details section on the left side of the page, and the connection status is shown on the Network > Status Details Tab.

Is Roaming on LTE Supported?

At the time of this release, roaming (that is, using a network other than Sprint) on LTE is not supported.

Roaming is supported on 3G (CDMA) networks.

To change the roaming setting, see Setting the Roaming Mode.

What Do I Do if I Forget the Administrator Password?

Here’s what to do if you forgot the Administrator Password.

nReset the software to default settings. You will need to call Sprint Customer Support for assistance. (See Resetting to Factory Default Settings.)

If the Connection is “Always On,” Am I Always Being Billed?

No. The connection to the network goes dormant after a period of inactivity, but the connection can be re-established faster than having to reconnect. Billing occurs only when data is passed across the network.

Questions About GPS

Find answers to common questions about GPS.

Frequently Asked Questions

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NETGEAR NETGEAR 341U manual Frequently Asked Questions

Contents

Page Table of Contents Page Page Page Get Started Your Device Package Contents Care and MaintenanceSystem Starting Your Device for the First Time Getting Help Contacting Sprint Customer Service Visiting the Sprint Website Mobile Broadband Information and Settings Device Basics3G and LTE Networks Signal Information Internet Connection InformationRestarting the Device Oled Display Micro-SIMPage External Antennas Alerts Connecting the Device Your Network ConnectionLaunching Your Network Connection TRU-Install Windows Mac Click Continue Installation Oled Display Interpreting the Oled Display Data Usage Netgear 341U Manager Interface Home Logging In as an Administrator Displaying the Netgear 341U Manager Home Data Usage My Account Summary Alerts Status Connection Details GPS Cancel Start / StopTime of fix Settings General Device Tab General Software and Reset Tab Settings Click Settings General Software and ResetDownload / Backup Restore Settings Reset Click Settings General System LogsGeneral System Logs Tab Roaming Mode Click Settings Network PreferencesNetwork Mode Network Preferences Tab Network APN Access Point Name Tab Network SIM Security Tab Click Settings Network Status Details PS service typeNetwork Status Details Tab IP Address TX PowerCell ID Channel UL Support Web AboutUser Guide Manage Account Compartment Account Details My number USB modem’s telephone numberMobile Station ID associated with your phone number Serial number of the SIM Twitter FeedbackConnect with us Facebook Product Support User Guide Netgear 341U Manager Home Page Settings Device SettingsDisplay Settings Setting the Oled Display Data Usage Format Changing the Netgear 341U Manager Password Changing the Netgear 341U Manager URLChanging the Netgear 341U Manager IP Address Numbers, and symbols Click Submit Device Settings Configuring Networks Viewing Network Activation InformationViewing Data Usage Session Network SettingsSetting the Roaming Mode Billing Cycle Setting the Allowed Network Mode Enabling / Disabling the Roaming Guard Warning Message Configuring Access Point Names Exporting Settings Software and ResetExporting and Importing Settings Importing Settings Update USB Modem Software and Firmware Downloading Software UpdatesClick Install Now Resetting to Factory Default Settings Resetting Your DeviceResetting Device Settings Only Upgrading Firmware From a File Enter the MSL code provided by Sprint, then click Submit GPS Settings Setting the GPS ModeEnabling / Disabling GPS Using Metric Units Frequently Asked Questions How Do I Enable or Disable GPS? What is GPS?Where Can I Use GPS? What are some GPS Limitations? How Do I Access My Corporate Network Through a VPN? Are Terminal Sessions Supported? Click Settings Network Preferences Click Update PRL Improving Signal StrengthImproving 3G Network Service Tips General Tips TroubleshootingInsufficient Signal Strength Oled Display Is Dark Cannot Connect to the Mobile Broadband Network Double-clickInternet OptionsFrom the Connections tab, select Never dial a connection Cannot Check for Updates GPS Doesn’t Seem to Be Available Approvals Technical SpecificationsRadio Frequency and Electrical Specifications Transmit Software Specifications Environmental Specifications Mechanical Specifications Safety Information Safety and HazardsImportant Notice Regulatory Notices FCC ID PY3AC341U Regulatory Notices Licenses LegalPatents GNU General Public License VersionPage Legal Legal No Warranty How to Apply These Terms to Your New Programs GNU General Public License Version Definitions Source Code Basic Permissions Protecting Users Legal Rights From Anti-Circumvention Law Conveying Verbatim Copies Conveying Modified Source Versions Conveying Non-Source Forms Additional Terms Termination Acceptance Not Required for Having CopiesAutomatic Licensing of Downstream Recipients Patents No Surrender of Others Freedom Use with the GNU Affero General Public LicenseRevised Versions of this License Disclaimer of Warranty Limitation of LiabilityInterpretation of Sections 15 GNU Lesser General Public License Version Preamble Page Page Page Page Legal No Warranty Additional Definitions Exception to of the GNU GPLConveying Modified Versions Object Code Incorporating Material from Library Header Files Combined Works Fontconfig License Combined LibrariesRevised Versions of the GNU Lesser General Public License Libxml2 License Hash.c License Locapi License Pimd License Shadow License ISC License OpenSSL License Original SSLeay License Legal Trademarks CopyrightLimitation of Liability Additional Information and Updates Index APN DRC GPS IP address of 3G network connection Otasp RS-SINR LTE Rsrp Rsrq URL Wwan radio IP address Index 105