Tips
The following topics provide information on getting the most out of your device and your network connection.
USB Modem Location
Follow these guidelines in placing your device.
nAvoid moisture or extreme temperatures.
nFor improved reception, place the device near a closed window.
nPlace your device within easy reach of a reliable power supply and the computer to which it will be connected.
Improving Signal Strength
There are several ways you can improve the signal strength.
nMake sure you’re inside a network coverage area.
nTry reorienting your device.
nMove your computer to another location — you may be in or near a structure that is blocking the signal. Every obstacle (for example, walls, ceilings, furniture) decreases the signal strength.
nMake sure there’s plenty of space around your device to provide the best signal reception.
nIf you cannot obtain service, contact Sprint — a network or account problem may be preventing you from obtaining service.
Improving 3G Network Service
To improve your network service, periodically check for PRL and profile updates.
The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem.
To check for these updates:
1.Log in to the home page. (See Logging In as an Administrator.)
2.Click Settings > Network > Preferences.
3.Click Update PRL.
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