Troubleshooting 55
n Makesurethedeviceseatedcorrectlyinthecomputer’sUSBslot.
n Makesureyou’reinanetworkcoveragearea.
n ChecktheNetwork Modesetting(SeeSettingtheAllowedNetworkMode.)Forexample,ifit’s
settoLTE Only,youwon’tbeabletoconnectifyoudon’thaveLTEcoverage.
n Ifyou’reroamingon3G,makesurethatroamingisenabled.(SeeSettingtheRoamingMode.)
(RoamingisnotsupportedonLTE.)
Note: Roamingchargesmayapply.
n Ifyou’reroaminginternationally,makesurethatAny Networkisselected.(SeeSettingthe
RoamingMode.)
n TrythetipsinImprovingSignalStrength.
n CheckwithSprint—anetworkoraccountproblemmaybepreventingyourdevicefrom
obtainingservice.
GPS Doesn’t Seem to Be Available
MakesurethatGPSisenabled.(SeeEnabling/DisablingGPS.)
Forbestresults,minimizethenumberofobstructionsbetweenyourdeviceandtheGPSsatellites.
Cannot Check for Updates
Makesurethedeviceisseatedcorrectlyinthecomputer’sUSBslot.