NETGEAR WNR200v4 Wireless Connectivity, Troubleshoot Your Network Using the Ping Utility

N300 Wireless Router WNR2000v4

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

•Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can press the Wireless button on the side of the router to turn the router’s wireless radio back on.

If you disabled the router’s SSID broadcast, your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WEP, WPA, or WPA2).

•If you want to view the wireless settings, select Basic > Wireless Settings. For more information, see Basic Wireless Settings on page 27.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these conditions:

•Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet away, and see whether the signal strength improves.

•Is your wireless signal blocked by objects between the router and your computer?

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network by using the ping utility in your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a computer running Windows:

1.From the Windows toolbar, click the Start button, and then select Run.

2.In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net

Troubleshooting

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