Troubleshoot with the LEDs | NETGEAR WNR200v4 specification

N300 Wireless Router WNR2000v4

Troubleshoot with the LEDs

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on.

2.Verify that the Power LED turns amber within a few seconds, indicating that the self-test is running.

3.After approximately 30 seconds, verify that:

•The Power LED is solid green.

•The Internet LED is lit.

•A numbered Ethernet port LED is on for any local port that is connected to a computer. This indicates that a link has been established to the connected device.

You can use the LEDs on the front panel of the router for troubleshooting.

Power LED Is Off or Blinking

•Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet.

•Check that you are using the 12V DC,1A or 12V DC, 0.5A power adapter that NETGEAR supplied for this product.

•If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact technical support at www.netgear.com/support.

Power LED Stays Amber

When the router is turned on, the Power LED turns amber for about 20 seconds and then turns green. If the LED does not turn green, the router has a problem.

If the Power LED is still amber 1 minute after you turn on power to the router:

1.Turn the power off and back on to see if the router recovers.

2.Press and hold the Restore Factory Settings button to return the router to its factory settings.

For more information, see Factory Settings on page 136.

If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support.

All LEDs Remain Lit after Startup

When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, there is a fault within the router.

Troubleshooting

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NETGEAR WNR200v4 user manual Troubleshoot with the LEDs, Power LED Is Off or Blinking, Power LED Stays Amber

Contents

N300 Wireless Router WNR2000v4 Compliance SupportTrademarks Contents Genie Advanced Home Monitoring Appendix a Supplemental Information Get to know your router Hardware Setup Unpack Your Router Hardware Features Router front panel has the following status LEDs and button Front Panel N300 Wireless Router WNR2000v4 Front panel LED descriptions Back Panel Back panel has the following buttons, ports, and connector Label Position Your Router  To prepare your router for installation Cable Your Router Verify the Cabling Connect to the router Getting Started with Netgear Genie Use Standard TCP/IP Properties for Dhcp Router Setup PreparationTypes of Logins and Access Wireless Devices and Security Settings Browse to http//routerlogin.net Netgear genie SetupUse Netgear genie after Installation  To use Netgear genie to set up your router Upgrade Router Firmware Basic screen Router Dashboard Basic Home Screen Change the Password Add Wireless Devices or Computers to Your Network Password RecoveryManual Method  To use WPS to join the wireless network Wi-Fi Protected Setup WPS Method Your Internet connection and network Genie Basic Settings  To view or change the Internet setup Internet Setup Does Your ISP Require a Login? Select either Yes or No Internet Setup Screen Fields Internet IP Address Basic Wireless Settings  To view or change basic wireless settings Wireless Network Wireless Settings Screen Fields  To change the WPA wireless security option and passphrase WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode WPA/WPA2 Enterprise  To configure WPA/WPA2 Enterprise security  To configure WEP security Attached Devices Live Parent Controls screen Parental Controls  To set up Live Parental Controls Click the Take me to the status screen button Sign in to your OpenDNS account screen Guest Network  To set up a guest network Select Basic Guest Network Genie Basic Settings Genie Advanced Home Specify custom settings LAN Setup QoS Setup  To launch the Setup Wizard Setup Wizard  To use the WPS Wizard WPS Wizard Setup Menu WAN Setup Screen Settings WAN Setup To change the WAN settings Default DMZ Server Change the MTU Size  To set up a default DMZ server  To change the MTU size LAN Setup  To change the LAN settings LAN Setup Screen Settings Use Router as a Dhcp Server Manage the Dhcp Server on the Router Clear the Use Router as Dhcp Server check box Set Up Address Reservation To reserve an IP address  To edit or delete a reserved address entry Optimize Internet Gaming with Upstream QoS QoS SetupWi-Fi Multimedia Quality of Service for Wireless Traffic  To enable upstream QoS Quality of Service Priority Rules and Internet Access  To view, change, or delete a QoS rule Select the Turn Internet Access QoS On check button Genie Advanced Home Click the Add Priority Rule button  To create a QoS policy for an application or online game Create a QoS Rule for a Router LAN Port  To edit or delete a MAC address on the MAC Device List Create a QoS Rule for a MAC Address Existing QoS rules display Security Keep unwanted content out of your Keyword Blocking of Http Traffic  To set up keyword blocking  To specify a trusted computer Block Services Port FilteringExempt a Computer from Blocking and Logging  To delete a keyword or domain  To block services Security  To schedule blocking Schedule Blocking Security Event Email Notifications  To set up email notifications  To set up access control Allow or Block Access to Your NetworkSelect Advanced Security Access Control Select the Turn on Access Control check box Select the View list of allowed devices drop-down list View or Add Allowed Devices Not Connected to the Network View or Add Blocked Devices Not Connected to the Network Select the View list of blocked devices drop-down list Manage your network Administration  To check for new firmware and update your router Upgrade the Router Firmware  To view the log View and Configure Logs Back Up Settings Manage the Configuration File To configure which actions are logged Erase Restore Configuration Settings To restore configuration settings that you backed up Do not interrupt the reboot process Do not interrupt the reboot process Advanced Settings Advanced Settings for Your Wireless Network Advanced Wireless Settings To change advanced settings for your wireless network  To configure and enable the wireless schedule Set Up a Wireless Schedule  To change the WPS settings for your wireless network Set Up the WPS Settings  To enable and configure AP mode Wireless Access Point AP Wireless Distribution System WDS Following figure shows a wireless repeating scenario Select the Enable Wireless Repeating Function check box Set Up the Base Station Set Up a Repeater Advanced Settings Remote Computer Access Basics Port Forwarding and Port Triggering Configuration Concepts Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering  To set up port forwarding Set Up Port Forwarding to Local Servers Click the Add Custom Service button Add a Custom Service Application Example Make a Local Web Server Public Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry  To make a local web server public Set Up Port Triggering  To set up port triggering  To edit or delete a port triggering entry Dynamic DNS Select the Use a Dynamic DNS Service check box  To set up Dynamic DNSDynupdate.no-ip.com Static Routes  To set up a static route  To edit or delete a static route Remote Management Select the Turn Remote Management On check box Universal Plug and Play Advanced Settings 105 IPv6  To set up an IPv6 Internet connection type IPv6 Auto Detect Requirements for Entering IPv6 Addresses IPv6 Auto Config Advanced Settings 109 IPv6 6to4 Tunnel IPv6 Pass Through  To set up a pass-through IPv6 Internet connectionIPv6 Fixed Advanced Settings 112 IPv6 Dhcp  To set up an IPv6 Internet connection with a Dhcp server IPv6 PPPoE  To set up a PPPoE IPv6 Internet connection  To start monitoring Internet traffic Traffic Meter Advanced Settings 116 Advanced Settings 117 Monitor your router and network traffic Monitoring Router Status and Usage Information Screen  To display the Internet Port pane Select the Advanced tab Router Information PaneInternet Port Pane LAN Port  To view the traffic statistics Statistics  To view the connection status Connection Status PPPoE Connection Wireless Settings Pane  To display the Guest Network pane Select the Advanced tab Guest Network Pane Troubleshooting Sequence to Restart Your Network Wireless SettingsNetwork Settings Quick Tips All LEDs Remain Lit after Startup Power LED Is Off or BlinkingPower LED Stays Amber Troubleshoot with the LEDs Internet or LAN Port LEDs Are Off Wireless LED Is OffWPS Push N Connect Button Blinks Amber Cannot Log In to the Router Cannot Access the Internet  To check the WAN IP address Troubleshoot Internet Browsing Troubleshoot a PPPoE Internet Connection Changes Not Saved To troubleshoot a PPPoE Internet connection Test the LAN Path to Your Router Wireless ConnectivityTroubleshoot Your Network Using the Ping Utility Wireless Signal Strength Request timed out Test the Path from Your Computer to a Remote Device Troubleshooting 134 Supplemental Information WNR2000v4 router factory default settings Factory Settings WNR2000v4 router specifications Technical Specifications Numerics Index 139 140 141 142