Manuals / NETGEAR / Computer Equipment / Network Router

NETGEAR WNR200v4 Check that your cable or DSL broadband modem is connected and functioning

Models: WNR200v4

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N300 Wireless Router WNR2000v4

•Check that your cable or DSL broadband modem is connected and functioning.

•If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Settings screen.

•Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, configure your router to clone or spoof the MAC address from the authorized computer.

Troubleshooting

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NETGEAR WNR200v4 user manual Check that your cable or DSL broadband modem is connected and functioning

Contents

N300 Wireless Router WNR2000v4 User ManualTrademarks SupportCompliance N300 Wireless Router WNR2000v4Chapter 3 genie Basic Settings ContentsChapter 1 Hardware Setup Chapter 2 Getting Started with NETGEAR genieChapter 4 genie Advanced Home Chapter 6 AdministrationChapter 7 Advanced Settings Chapter 5 SecurityN300 Wireless Router WNR2000v4 Chapter 9 TroubleshootingChapter 8 Monitoring Wireless Settings Pane Guest Network PaneN300 Wireless Router WNR2000v4 Appendix A Supplemental InformationIndex Cannot Access the Internet Troubleshoot Internet BrowsingGet to know your router 1. Hardware SetupUnpack Your Router Hardware Features Position Your Router Cable Your Router Verify the CablingHardware Features Unpack Your RouterHardware Setup Front PanelN300 Wireless Router WNR2000v4 Power LED Internet LED Wireless LED LAN LEDs WPS button and LEDTable 1. Front panel LED descriptions continued N300 Wireless Router WNR2000v4Hardware Setup DescriptionTable 2. Back panel button, port, and connector descriptions Back PanelN300 Wireless Router WNR2000v4 Hardware SetupPosition Your Router Label To prepare your router for installation Cable Your Router Verify the Cabling Upgrade Router Firmware Router Dashboard Basic Home Screen Router Setup Preparation Types of Logins and AccessNETGEAR genie Setup Use NETGEAR genie after Installation Change the Password Password RecoveryWireless Devices and Security Settings Router Setup PreparationTypes of Logins and Access Use Standard TCP/IP Properties for DHCP To use NETGEAR genie to set up your router NETGEAR genie SetupUse NETGEAR genie after Installation Browse to http//routerlogin.netUpgrade Router Firmware Router Dashboard Basic Home Screen Basic screenChange the Password  To change the default password that you use to log in to the router To set up password recovery Password RecoveryAdd Wireless Devices or Computers to Your Network 2. Select the Enable Password Recovery check boxWi-Fi Protected Setup WPS Method  To use WPS to join the wireless networkYour Internet connection and network 3. genie Basic SettingsInternet Setup Basic Wireless Settings Attached Devices Parental Controls Guest NetworkInternet Setup  To view or change the Internet setupInternet Setup Screen Fields Does Your ISP Require a Login? Select either Yes or NoBasic Wireless Settings Internet IP Address To view or change basic wireless settings Security Options Wireless Settings Screen FieldsWireless Network WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode  To change the WPA wireless security option and passphraseWPA/WPA2 Enterprise  To configure WPA/WPA2 Enterprise security2. Select the WPA mode WPA TKIP, WPA2 AES, or WPA TKIP + WPA2 AES  To configure WEP security Attached Devices Parental Controls  To set up Live Parental Controls 6. Click the Take me to the status screen button Figure 8. Sign in to your OpenDNS account screen N300 Wireless Router WNR2000v4genie Basic Settings  To set up a guest network 1. Select Basic Guest Network Guest Network5. Select a security option for the guest network 4. genie Advanced Home Specify custom settingsSetup Wizard WPS Wizard Setup Menu WAN Setup Figure 9. genie Advanced Home screenAdvanced Setup. For information, see Chapter 7, Advanced Settings LAN Setup QoS SetupAdministration. For information, see Chapter 6, Administration N300 Wireless Router WNR2000v4Setup Wizard  To launch the Setup WizardWPS Wizard  To use the WPS WizardSetup Menu  To change the WAN settings WAN SetupWAN Setup Screen Settings Default DMZ Server  To set up a default DMZ server Change the MTU SizeLAN Setup  To change the MTU size To change the LAN settings LAN Setup Screen SettingsLAN TCP/IP Setup Address Reservation Manage the DHCP Server on the RouterUse Router as a DHCP Server 2. Clear the Use Router as DHCP Server check box Set Up Address Reservation1. Select Advanced Setup LAN Setup  To reserve an IP address To edit or delete a reserved address entry  To enable upstream QoS QoS SetupWi-Fi Multimedia Quality of Service for Wireless Traffic Optimize Internet Gaming with Upstream QoS5. Select the Enable Upstream QoS Optimized for Gaming check box Quality of Service Priority Rules and Internet Access4. Select ADVANCED Setup QoS Setup Manage QoS Rules  To enable QoS for Internet traffic and activate the QoS rules2. Select the Turn Internet Access QoS On check button  To view, change, or delete a QoS ruleClick the Delete button to remove the QoS policy from the table 3. Click the Add Priority Rule button Create a QoS Rule for an Application or Online Game To create a QoS policy for an application or online game Create a QoS Rule for a Router LAN Port 3. Click the Add Priority Rule button To edit or delete a MAC address on the MAC Device List Create a QoS Rule for a MAC Address To create a QoS policy for traffic from a specific MAC address 3. Click the Add Priority Rule button3. Click the Add Priority Rule button Allow or Block Access to Your Network Keep unwanted content out of yourKeyword Blocking of HTTP Traffic Block Services Port Filtering 5. Security To set up keyword blocking Keyword Blocking of HTTP Traffic To delete a keyword or domain Block Services Port FilteringExempt a Computer from Blocking and Logging  To specify a trusted computer To block services  To edit or delete an application or service from the Service Table Schedule Blocking  To schedule blocking To set up email notifications Security Event Email Notifications4. Select ADVANCED Security Access Control Allow or Block Access to Your Network To set up access control 5. Select the Turn on Access Control check box View or Add Allowed Devices Not Connected to the Network 5. Select the View list of allowed devices drop-down listView or Add Blocked Devices Not Connected to the Network 4. Select ADVANCED Security Access Control5. Select the View list of blocked devices drop-down list Manage the Configuration File 6. AdministrationUpgrade the Router Firmware View and Configure Logs Manage your networkUpgrade the Router Firmware  To check for new firmware and update your routerView and Configure Logs  To view the log To configure which actions are logged Manage the Configuration FileBack Up Settings  To back up the router’s configuration settingsDo not interrupt the reboot process Restore Configuration Settings To restore configuration settings that you backed up Erase To erase the configuration and restore the factory default settings Do not interrupt the reboot processWireless Distribution System WDS 7. Advanced SettingsAdvanced Wireless Settings Wireless Access Point AP Port Forwarding and Port Triggering Configuration Concepts To change advanced settings for your wireless network Advanced Wireless SettingsAdvanced Settings for Your Wireless Network Set Up a Wireless Schedule  To configure and enable the wireless schedule5. Optional Clear the Keep Existing Wireless Settings check box Set Up the WPS Settings To change the WPS settings for your wireless network Wireless Access Point AP  To enable and configure AP modeWireless Distribution System WDS The following figure shows a wireless repeating scenario 1. Select Advanced Advanced Setup Wireless Repeating Function Set Up the Base Station To set up the base station 2. Select the Enable Wireless Repeating Function check box1. Select Advanced Advanced Setup Wireless Repeating Function Set Up a Repeater To configure the router as a repeater 2. Select the Enable Wireless Repeating Function check box7. Click the Apply button 8. Verify connectivity across the LANs Port Forwarding and Port Triggering Configuration Concepts Remote Computer Access BasicsPort Triggering to Open Incoming Ports Destination port numberPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers  To set up port forwarding1. Select Advanced Setup Port Forwarding / Port Triggering Add a Custom Service To add a custom service 2. Click the Add Custom Service button To edit or delete a port forwarding entry Edit or Delete a Port Forwarding EntryApplication Example Make a Local Web Server Public Set Up Port Triggering  To make a local web server public To set up port triggering  To edit or delete a port triggering entry Dynamic DNS dynupdate.no-ip.com  To set up Dynamic DNS2. Select the Use a Dynamic DNS Service check box  To set up a static route Static Routes To edit or delete a static route Remote Management  To set up remote management1. Select Advanced Advanced Setup Remote Management 2. Select the Turn Remote Management On check box 1. Select Advanced Advanced Setup UPnPUniversal Plug and Play  To turn on Universal Plug and PlayThe UPnP screen displays 2. Select the Turn UPnP On check box  To set up an IPv6 Internet connection type IPv6IPv6 Auto Detect  To set up an IPv6 Internet connection through auto detectionRequirements for Entering IPv6 Addresses IPv6 Auto Config  To set up an IPv6 Internet connection through auto configurationThe screen adjusts  To set up an IPv6 Internet connection by using a 6to4 tunnel IPv6 6to4 TunnelIPv6 Pass Through  To set up a pass-through IPv6 Internet connection To set up an IPv6 Internet connection with a fixed IPv6 address IPv6 FixedThe screen adjusts  To set up an IPv6 Internet connection with a DHCP server IPv6 DHCP To set up a PPPoE IPv6 Internet connection IPv6 PPPoETraffic Meter  To start monitoring Internet trafficNo Limit. No restriction is applied when the traffic limit is reached The Internet LED flashes green or amber Monitor your router and network traffic Internet Port Pane Wireless Settings Pane Guest Network Pane8. Monitoring Router Status and Usage Information Screen Router Information PaneN300 Wireless Router WNR2000v4 Router Status and Usage Information Screen To view router status and usage information Select Advanced Monitoring To display the Router Information pane Select the Advanced tab Router Information PaneInternet Port Pane LAN PortStatistics  To view the traffic statistics To view the connection status Connection StatusDHCP Connection PPPoE Connection Wireless Settings Pane To display the Wireless Settings pane Select the Advanced tab PPTP ConnectionGuest Network Pane  To display the Guest Network pane Select the Advanced tabTroubleshoot Your Network Using the Ping Utility 9. TroubleshootingCannot Access the Internet Changes Not Saved Wireless Connectivity Quick Tips Troubleshoot with the LEDs Cannot Log In to the RouterQuick Tips Wireless SettingsNetwork Settings Sequence to Restart Your NetworkTroubleshoot with the LEDs Power LED Is Off or BlinkingPower LED Stays Amber All LEDs Remain Lit after StartupThe WPS Push N Connect Button Blinks Amber Wireless LED Is OffInternet or LAN Port LEDs Are Off Cannot Access the Internet Cannot Log In to the RouterTroubleshoot Internet Browsing  To check the WAN IP address To troubleshoot a PPPoE Internet connection Changes Not SavedTroubleshoot a PPPoE Internet Connection Wireless Signal Strength Wireless ConnectivityTroubleshoot Your Network Using the Ping Utility Test the LAN Path to Your RouterReply from IP address bytes=32 time=NN ms TTL=xxx Test the Path from Your Computer to a Remote DevicePinging IP address with 32 bytes of data Request timed outCheck that your cable or DSL broadband modem is connected and functioning Factory Settings Technical Specifications A. Supplemental InformationTable 4. WNR2000v4 router factory default settings Factory SettingsN300 Wireless Router WNR2000v4 FeatureTable 4. WNR2000v4 router factory default settings continued Technical SpecificationsN300 Wireless Router WNR2000v4 Table 5. WNR2000v4 router specificationsIndex NumericsN300 Wireless Router WNR2000v4 N300 Wireless Router WNR2000v4 N300 Wireless Router WNR2000v4 N300 Wireless Router WNR2000v4