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New Buck Corporation 20 Room Heater Catalytic Troubleshooting, Contents, Heater Related Problems

Models: 20 Room Heater

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SECTION IX

CATALYTIC TROUBLESHOOTING

Definitions

Possible Problems

Plugging

Extreme Temperatures

Flow Restrictions

Creosote Build-up

Chemical Deactivation

Excessive Handling

Condensation in Chimney

Backpuffing

Non-uniform flow

Troubleshooting

Heater Related Problems

1.Sluggish Heater Performance

2.Drop in Overall Efficiency

3.High Fuel Consumption

4.Backpuffing

5.Smoke Rollout When Heater Door Is Opened

6.Low Catalytic Temperature

7.Creosote Running From Draft Inlet Openings

Chimney-Related Problems

1.Creosote Accumulation

2.Tar and Liquid Creosote Leaking from Metal Flue Joints

3.Heavy Concentration of Smoke Leaving Chimney

4.Rusted or Corroded Flue Parts

5.Odor

6.Poor-Drafting Chimney

Combustor-Related Problems

1.Plugging

2.Catalyst Peeling

3.Chemical Deactivation

4.Catalyst Masking

5.Substrate Cracking-Thermal

6.Substrate Cracking-Mechanical

7.Substrate Crumbling

8.Color Variations

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New Buck Corporation 20 Room Heater Catalytic Troubleshooting, Contents, Heater Related Problems, Chimney-RelatedProblems

FAQ

What are the possible problems with catalytic heaters?

Possible problems include plugging, extreme temperatures, flow restrictions, creosote build-up, chemical deactivation, excessive handling, condensation in chimney, and backpuffing.

How can I troubleshoot heater-related problems?

Common heater-related problems include sluggish performance, drop in overall efficiency, high fuel consumption, backpuffing, smoke rollout when the heater door is opened, low catalytic temperature, and creosote running from draft inlet openings.

What chimney-related problems should I be aware of?

Chimney-related problems may include creosote accumulation, tar and liquid creosote leaking from metal flue joints, heavy concentration of smoke leaving the chimney, rusted or corroded flue parts, odor, and poor-drafting chimney.

Contents

Page SECTION TABLE OF CONTENTSSECTION SECTIONPage SECTION ROOM HEATER FEATURESOPERATING CONTROLS ACHIEVING CATALYTIC LIGHT-OFFWHEN REFUELING CATALYST WARRANTYEPA COMPLIANCE STATUS CATALYST EQUIPPEDCAUTION AGAINST OVER-FIRING CATALYST MONITORINGMAINTAIN PROPER DRAFT ASH REMOVALINSTALLATION PRECAUTIONS MASONRY INSERT INSTALLATIONFIREPLACE INSERT SECTIONALTERNATE FLOOR PROTECTORS MATERIALS MINIMUM CLEARANCESK Factors of Alternate Materials MaterialPOSSIBLE TOOLS NEEDED FOR INSTALLATION REQUIRED FIREPLACE DIMENSIONSINSTALLATION PREPARATION Minimum and/or maximum fireplace dimensionsPage MOUNTING TRIM PANELS FINAL CHECK INSTALLATION PRECAUTION RESIDENTIAL FREESTANDING ROOM HEATER INSTALLATIONSECTION CORNER INSTALLATION WALL INSTALLATIONFLOOR PROTECTION MINIMUM CLEARANCESPREPARING THE STOVE FOR INSTALLATION TOOLS FOR INSTALLATIONWALL INSTALLATION CORNER INSTALLATIONPREPARING THE ROOM HEATER LOCATION A.Ceiling Exit Using Single Wall PipeCHIMNEY DETERMINING THE CHIMNEY LOCATIONB. Wall Exit into Metal Tee-Box C. Wall Exit Into Masonry Using Single Wall PipeFLUE EXIT FIGURE 7 FLUE GAS EXIT INTO MASONRY CHIMNEYPage 1.Recheck the specified clearances FINAL CHECKWARNING DO NOT INSTALL IN SLEEPING ROOM MOBILE HOME ROOM HEATER INSTALLATIONParts Requirements MODEL UL Listed and factory approved Chimney SystemsFIGURE 2 CORNER INSTALLATION FIGURE 1 WALL INSTALLATIONTOOLS FOR INSTALLATION FLOOR PROTECTIONPREPARING THE ROOM HEATER LOCATION PREPARING THE HEATER FOR INSTALLATIONPROTECTIVE PAD DETERMINING THE CHIMNEY LOCATIONFINAL CHECK MINIMUM CLEARANCES INSTALLATION PREPARATION PRE-FABINSERT INSTALLATIONINSTALLATION PRECAUTIONS PRE-FABFIREPLACE INSERTHeater Preparation Heater InstallationMINIMUM CLEARANCE TO COMBUSTIBLES CAUTION! Do not loosen the ceramic blanket 3.To complete methods 1 andSAFETY PRECAUTIONS WOOD HEATER SAFETYSECTION BUILDING A FIRE OPERATIONMODEL 20 OPERATION SECTIONAlign where handle rod exits face of air vent HELPFUL HINTS OPERATING AND SAFETY HINTSTIPS ON FIRE BURNING Type ofCLEANING THE HEATER PREVENTIVE MAINTENANCE / PARTS REPLACEMENTCheck Chimney CATALYTIC INSPECTIONa.Spread a drop cloth in front of the heater DOOR GASKET REPLACEMENT Cold Heater Page CONTENTS CATALYTIC TROUBLESHOOTINGHeater Related Problems Chimney-RelatedProblemsDEFINITIONS POSSIBLE PROBLEMS HEATER RELATED PROBLEMS TROUBLESHOOTINGProblem SolutionSolution ProblemPossible Cause High Fuel ConsumptionProblem CHIMNEY-RELATEDPROBLEMSSolution Possible CauseSolution ProblemPossible Cause 3. Heavy Concentration of3 FT Problem COMBUSTOR-RELATEDPROBLEMSSolution Possible CauseSolution ProblemPossible Cause Substrate CrackingOPERATION MAINTENANCE SAFETY FEATURES PREPARATION INSTALLATIONSAFETY NOTICE Zero Clearance Cabinet Model ZC20INSTALLATION PRECAUTIONS RESIDENTIAL INSTALLATIONS PARTS REQUIREMENTSListed NEW BUCK CORP Part DescriptionTHROUGH CEILING SELECTING A CHIMNEY INSTALLATION AND LOCATIONTHROUGH CATHEDRAL CEILINGFRAMING CONSTRUCTION AND INSTALLATION Page A SINGLE HEADER MUST BE INSTALLED ABOVE CABINET ZC20/Model2 In CHASEK Factors of Alternate Materials ALTERNATE FLOOR PROTECTORS MATERIALSMaterial Required ThicknessTOP FRONT TRIM PANEL FIGURE 7 POWER HOOK-UPPARTS REQUIREMENTS MOBILE HOME INSTALLATIONSUL Listed and Factory Approved Chimney Systems INSTALLATION PRECAUTIONSG.WARNING Do not install in sleeping room FRAMING CONSTRUCTION AND INSTALLATIONRAIN CAP STORM 2 ft. COLLAR ALTERNATE FLOOR PROTECTORS MATERIALS CHASE ENCLOSURE AND CORNER LOCATION FRAMINGK Factors of Alternate Materials POWER HOOK-UPMaterial Required ThicknessSAFETY PRECAUTIONS CLEANING THE UNITCHIMNEY CLEANING PREVENTIVE MAINTENANCE SAFETY PRECAUTIONS CHIMNEYCREOSOTE-FORMATIONAND NEED FOR REMOVAL WARRANTY TIME PERIODS “LIMITED WARRANTY” FOR NBC RELATED PRODUCTSPROCEDURE NEW BUCK CORPORATION Customer Service Department