New Buck Corporation 21 Section Troubleshooting, Problem, Possible Cause, Solution

Models: 21

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SECTION VIII

SECTION VIII

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

1. Sluggish Heater

1. Obstruction in Chimney

1.

Check for and remove

 

 

 

 

obstruction

 

2.

Improperly sealed trim

2.

(a) Check trim kit

 

 

kit or direct connect kit

 

gasketing seal to

 

 

 

 

fireplace and gasket as

 

 

 

 

necessary to seal unit.

 

 

 

 

Gasket under front

 

 

 

 

bottom of stove if

 

 

 

 

needed. (b) Check seal

 

 

 

 

if using direct connect

 

 

 

 

and correct.

 

3.

Manual damper in

3.

Open manual damper

 

 

chimney is closed

 

and wire shut with

 

 

 

 

stainless steel wire or

 

 

 

 

remove damper

 

4. Wet or unseasoned wood

4.

Burn dry seasoned wood

 

 

being burned

 

 

 

5.

Poor chimney draft

5.

Improper chimney height

 

 

 

 

or wrong size flue is

 

 

 

 

being used. Cooler

temperatures caused by external chimney.

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New Buck Corporation 21 installation instructions Section Troubleshooting, Problem, Possible Cause, Solution