VIII Troubleshooting

 

 

 

 

 

 

 

5 Networking

 

 

Symptom

Corrective action

 

 

Images are

When images are sent via FTP, the DS-L1 does not check for duplicate file

 

 

 

 

overwritten when

names.

 

 

saved to an FTP

Although file names are also suffixed with a serial number when Auto

 

 

server.

setting is not used, if the power is turned off once, the serial numbers

 

 

 

recycle and start from 1 again. Therefore, it is possible that one of the

 

 

 

existing files will be overwritten.

 

 

 

Select Auto for File Name in File Settings of the SETUP menu, and time

 

 

 

information will be added to each file name, helping to avoid overwriting

 

 

 

files. For FTP Dir. too, selection of Auto will help to avoid overwriting files

 

 

 

because directories are separated by date.

 

 

 

If the DS-L1 remains turned off for more than a week, its internal timer

 

 

 

will stop. If the DS-L1 is not used for an extended period of time, reset

 

 

 

the time of day. The backup function recovers when the system is

 

 

 

powered on.

 

 

 

 

The FTP send button cannot be pressed.

The Capture button does not respond even though it has had Save to Server assigned.

•Check the network cable and hub connections.

•Select the Enable FTP Client check box in Network Settings of the SETUP menu.

Even though the FTP send button is pressed, the timer icon keeps running (for about 1 minute) and no images are sent.

An FTP error results when sent to the FTP server.The Capture button is deactivated immediately after it is pressed.

This is because the IP address of the External Server that has been set in Network Settings of the SETUP menu cannot be found.

•Check the IP address of the server one more time.

•If images are sent across a gateway, specify the Gateway address.

•Use the ping test function to confirm.

This is because the DS-L1 has not logged in to the FTP server.

•Check that the User ID and Password on the DS-L1 side and the user account on the server side match.

•Check settings on the server side to see if the FTP server function is active.

•Check settings on the server side to see if the server is enabled to write.

•If images are sent across a gateway, specify the Gateway address.

•Use the login test function to confirm whether logged in.

Images cannot be saved to the FTP server even though the DS-L1 is connected to it and no errors are displayed.

• Check settings on the server side to see if the server is enabled to write.

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