VIII Troubleshooting

7 Microscope Control from the DS-L1

7Microscope Control from the DS-L1

Symptom

Unable to control microscope functions. (Or incorrect control results.)

Unable to display microscope status. (Or incorrect status information is displayed.)

Corrective action

•Use only the Nikon 80i/90i/LV150A Microscope. This function cannot be used with a microscope from a different company or other Nikon microscope models.

•Turn on the power switch for the microscope.

•Wait until the microscope is ready for operation. It takes about 30 seconds for the microscope to be ready.

•Connect the USB cable securely between the DS-L1 to the digital imaging head on the 80i or to the 90i microscope.

•Confirm that only one hub stage exists between the PC's USB port and the DS-U1. We strongly recommend against using more than one hub.

•Use the USB cable supplied with the microscope to connect the microscope to the DS-L1.

•Check whether the Nikon 80i or 90i microscope indicates an abnormal state by buzzer or LED display. In the event of any abnormality on the microscope, consult the instruction manual for your microscope.

•Make sure the microscope initial setting has been performed.

•Change the registration if the objective or filter has been changed.

8Before Contacting Us

Please have the following information ready before contacting us:

•Conditions under which the problem occurs:

When does it occur? What signs indicate the problem? How often does it occur?

•Firmware Version

This number can be accessed from SETUP -> Additional at the bottom-right corner of the screen.

•If computer-related problems occur

Operating system version and service pack (SP) number Browser version

PC specifications (manufacturer, model, processor, memory capacity, etc.)

•Peripherals (USB mouse devices, CF card drives, etc.) Manufacturers, model numbers

•If image problems occur

If possible, provide a sample image.

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