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Nortel Networks 1120 manual Dial the Call Detail Recording FFC, To charge a call in progress

Models: 1120

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Additional call features

To charge a local or long-distance call to an account before you dial:

	1.	Lift the handset.
Charge	2.	Choose one of the following:
		— Press the Charge soft key.
		— Dial the Call Detail Recording FFC.
	3.	Dial the charge account number.
	4.	When the dial tone sounds, dial the
		number.

To charge a call in progress:

	1.	Choose one of the following:
Trans	Conf	— Press the Transfer soft key.
or		— Press the Transfer soft key.
or		— Press the Conference soft key.
		— Press the Conference soft key.
Conf	2.	Choose one of the following:
Conf
		— Press the Charge soft key.
or		— Dial the Call Detail Recording FFC.

3. Dial the charge account number.

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Nortel Networks 1120 manual Dial the Call Detail Recording FFC, To charge a call in progress

Contents

IP Phone 1120E Page Revision history Revision history Contents Configuring Local Menu options Making a callWhile away from your desk Incoming callsTalking with more than one person Additional phone features Additional call featuresWorking without interruption Using Hospitality features IndexContents Basic features About the Nortel IP Phone 1120EAbout the Nortel IP Phone 1120E Telephone controls IP Phone 1120ETelephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Security features Call features and Flexible Feature CodesUsing Encrypted Calling Managing your Station Control Password Scpw To change your password ScpwTo turn Password Protection on or off ModePress the Done soft key Entering and editing text Entering text using the dialpadApplication text entry To edit text with the soft keys Editing text using the soft keysEditing soft key description Part 1 Editing soft key description Part 2 Entering text using the USB keyboardUSB keyboard function keys during phone calls Connecting the components IP Phone 1120E connectionsConnecting the components of the phone Before you beginRelease the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menuUsing the Telephone Options menu To use the Telephone Options menuTo adjust the volume Adjusting the volumeTelephone Options menu Adjusting the display screen contrast Selecting a language To adjust the display screen contrastLanguage… To select a language Selecting date and time formatTo select a date and time format To select Display diagnostics Accessing display diagnosticsChoosing local dialpad tone Viewing telephone information To choose a local dialpad toneDiagnostics To view IP Phone informationConfiguring the Callers List log Configuring call log optionsTo log only unanswered calls To configure New Call Indication Configuring New Call IndicationNew call indication off New call indication on Configuring Area Code Setup Configuring Preferred Name MatchTo configure Preferred Name Match Preferred name match on Preferred name match offTo configure default area codes maximum of three To edit area code display Choosing a ring typeRing type… To enable or disable Call Timer Enabling or disabling Call TimerTo choose a ring type To enable OnHook Default Path Enabling OnHook Default PathChanging feature key labels Handsfree enable Headset enableTo restore the default labels To rename the labelsConfiguring the name display format To configure name display formatTo configure Live Dialpad Configuring Live DialpadFirst name, last name Last name, first name Configuring Telephone Options Navigation key functions in menus Part 1 Configuring Local Menu optionsEnter key Stop key Navigation key functions in Edit mode Part 1Navigation key functions in menus Part 2 Navigation key functions in dialog boxesNavigation key functions in Edit mode Part 2 Using the 1. Preferences submenuChanging 1. Display Settings Display SettingsTo configure Contrast or Sleep tools Contrast SleepLanguage Changing 2. LanguageTo select the language used in local menus Using 2. Network Diagnostic Tools Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 3. Ethernet StatisticsUsing 5. USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu USB DevicesUsing Off-hook dialing Making a callUsing On-hook dialing To discontinue a handsfree call Using handsfree dialingTo use handsfree dialing To mute a handsfree callTo switch from handsfree to headset To switch from handsfree to handsetTo switch from handset to handsfree To use a headsetMaking a call using Corporate Directory Using the Directory applicationsTo search for a specific number Making a call using the Personal Directory To scroll to a specific numberTo make a call using the Callers List Making a call using the Callers ListTo make a call using the Personal Directory Callers ListViewing the date and time of a call Making a call using the Redial ListTo make a call using Redial List To view date and time of a callUsing Predial To use PredialTo edit a Predial number Using AutoDialTo store an AutoDial number To display an AutoDial number To use AutoDialTo activate Ring Again Using Ring AgainTo call a Ring Again party when you receive notification Enter the Ring Again Activate FFCEnter the Ring Again Deactivate FFC Using Last Number RedialTo deactivate Ring Again before notification To use Last Number RedialPress the Speed Call Controller soft Using Speed CallTo store a Speed Call number To make a Speed CallPress the System Speed Call soft Using System Speed CallUsing HotLine Press the System Speed CallUsing intercom calling To make an intercom callAnswering a call To answer a callTo place a call on hold While on an active callPlacing a call on hold To retrieve a call on holdTo transfer a call to a third party Transferring a callRedial List , or Callers List to select a Using Timed Reminder Recall To use Timed Reminder RecallUsing Attendant Recall To contact the attendant while on a callUsing Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC To retrieve a parked callDisplaying incoming call information Recording a Calling Party NumberTo record a caller’s number for accounting purposes To use Call Trace while on a call Tracing a malicious callTo use Call Trace without a Call Trace key Incoming calls Using Automatic AnswerbackUsing Call Pickup Press the Automatic Answerback keyPickup Group FFC Enter the Pickup Ringing Number FFCTo answer an incoming call in another call pickup group Enter the Pickup Directory Number FFCTo answer an incoming call while on another call Using Call WaitingTo return to the first IP Phone call If you do not have a Call Waiting key To forward your calls or change the forward number Using Call ForwardWhile away from your desk Forward All Calls Activate FFCPress the Internal Call Forward key Using Internal Call ForwardInternal Call Forward Activate FFC Internal Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward IntForwardPress the Internal Call Forward key twiceTo deactivate Remote Call Forward Securing your IP Phone To lock your IP PhoneTo unlock your IP Phone Using the Call Join feature Talking with more than one personTo set up a conference call Setting up a conference callDirectory, Personal Directory, Redial To view active conferees Using Conferee Selectable DisplayTo disconnect a conferee Goodbye key Using Group CallConference Count Display returns To call group membersGroup Call FFC To answer a group callTo end a group call To activate Make Set Busy Working without interruptionActivating Make Set Busy To deactivate Make Set BusyAdditional call features Using AutoDial TransferTo buzz the IP Phone linked to your IP Phone Using the Buzz featureUsing Call Page Connect to make an announcement To connect to CallTo use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFC To charge a call in progressTo charge a call to an account when you transfer a call Using Enhanced Override Using Forced Camp-on To use Enhanced OverrideTo use Forced Camp-on Overriding a busy signalAnswering a call camped-on to your extension To override a busy signal Using Privacy ReleaseTo use Privacy Release in an established state Using Radio To use Automatic Preselection Meet-meTo answer a Radio Dial the Radio Paging Access FFC. The ringback tone soundsTo use Automatic Post-selection Dial the Radio Paging Answer FFC. The paging tone soundsTo make a voice call Using Voice CallTo respond to a voice call Using the Personal Directory Additional phone featuresTo add an entry To edit an entry To delete an entry To search for an entryUsing the Callers List To dial an entry To delete the entire Callers ListUsing the Redial List To delete the entire Redial List Using Virtual Office Virtual Office connection availabilityLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Using Virtual Office on your Office IP Phone Office phone displays the message Logged OutLogging out of Virtual Office To log out from a Remote IP PhoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Using Resume Normal Mode Using Test Local ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1Troubleshooting MG 1000B Part 2 To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request FFCTo verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFCPress the Message Registration key Activating Message RegistrationTo read meters To change a meterTo reset a meter to zero Using Maid Identification To enter cleaning statusTo read the status of a room Displaying Room StatusChanging the status of a room 141 Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information Safety compliance EMC complianceOther DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved