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Nortel Networks
1120
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Models:
1120
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160 pages
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Troubleshooting
Overriding a busy signal
Password
Enabling OnHook Default Path
Connecting the components
Configuring Local Menu options
To reset a meter to zero
Accessing display diagnostics
Setting up a conference call
Adjusting the volume
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Contents
IP Phone 1120E
Page
Revision history
Revision history
Contents
Configuring Local Menu options
Making a call
While away from your desk
Incoming calls
Talking with more than one person
Additional phone features
Additional call features
Working without interruption
Using Hospitality features
Index
Contents
Basic features
About the Nortel IP Phone 1120E
About the Nortel IP Phone 1120E
Telephone controls
IP Phone 1120E
Telephone controls
About the Nortel IP Phone 1120E
Alerter/Message Waiting indicator flashes
About the Nortel IP Phone 1120E
Press the Services key to open the Services
Telephone display
Security features
Call features and Flexible Feature Codes
Using Encrypted Calling
Managing your Station Control Password Scpw
To change your password Scpw
To turn Password Protection on or off
Mode
Press the Done soft key
Entering and editing text
Entering text using the dialpad
Application text entry
To edit text with the soft keys
Editing text using the soft keys
Editing soft key description Part 1
Editing soft key description Part 2
Entering text using the USB keyboard
USB keyboard function keys during phone calls
Connecting the components
IP Phone 1120E connections
Connecting the components of the phone
Before you begin
Release the IP Phone 1120E from the stand
Remove the stand cover
Connecting the components
Cable routing tracks and mounting holes
Connecting the components
Configuring Telephone Options
Telephone Options menu
Using the Telephone Options menu
To use the Telephone Options menu
To adjust the volume
Adjusting the volume
Telephone Options menu
Adjusting the display screen contrast
Selecting a language
To adjust the display screen contrast
Language…
To select a language
Selecting date and time format
To select a date and time format
To select Display diagnostics
Accessing display diagnostics
Choosing local dialpad tone
Viewing telephone information
To choose a local dialpad tone
Diagnostics
To view IP Phone information
Configuring the Callers List log
Configuring call log options
To log only unanswered calls
To configure New Call Indication
Configuring New Call Indication
New call indication off New call indication on
Configuring Preferred Name Match
To configure Preferred Name Match
Configuring Area Code Setup
Preferred name match on Preferred name match off
To configure default area codes maximum of three
To edit area code display
Choosing a ring type
Ring type…
To enable or disable Call Timer
Enabling or disabling Call Timer
To choose a ring type
Enabling OnHook Default Path
Changing feature key labels
To enable OnHook Default Path
Handsfree enable Headset enable
To restore the default labels
To rename the labels
Configuring the name display format
To configure name display format
To configure Live Dialpad
Configuring Live Dialpad
First name, last name Last name, first name
Configuring Telephone Options
Navigation key functions in menus Part 1
Configuring Local Menu options
Enter key
Navigation key functions in Edit mode Part 1
Navigation key functions in menus Part 2
Stop key
Navigation key functions in dialog boxes
Using the 1. Preferences submenu
Changing 1. Display Settings
Navigation key functions in Edit mode Part 2
Display Settings
To configure Contrast or Sleep tools
Contrast Sleep
Language
Changing 2. Language
To select the language used in local menus
Using the 2. Local Diagnostics submenu
Using 1. IP Set&DHCP Information
Using 2. Network Diagnostic Tools
Using 3. Ethernet Statistics
Using the 3. Network Configuration menu
Using the 4. Lock Menu
Using 5. USB Devices
USB Devices
Using Off-hook dialing
Making a call
Using On-hook dialing
Using handsfree dialing
To use handsfree dialing
To discontinue a handsfree call
To mute a handsfree call
To switch from handsfree to handset
To switch from handset to handsfree
To switch from handsfree to headset
To use a headset
Making a call using Corporate Directory
Using the Directory applications
To search for a specific number
Making a call using the Personal Directory
To scroll to a specific number
Making a call using the Callers List
To make a call using the Personal Directory
To make a call using the Callers List
Callers List
Making a call using the Redial List
To make a call using Redial List
Viewing the date and time of a call
To view date and time of a call
Using Predial
To use Predial
To edit a Predial number
Using AutoDial
To store an AutoDial number
To display an AutoDial number
To use AutoDial
Using Ring Again
To call a Ring Again party when you receive notification
To activate Ring Again
Enter the Ring Again Activate FFC
Using Last Number Redial
To deactivate Ring Again before notification
Enter the Ring Again Deactivate FFC
To use Last Number Redial
Using Speed Call
To store a Speed Call number
Press the Speed Call Controller soft
To make a Speed Call
Using System Speed Call
Using HotLine
Press the System Speed Call soft
Press the System Speed Call
Using intercom calling
To make an intercom call
Answering a call
To answer a call
While on an active call
Placing a call on hold
To place a call on hold
To retrieve a call on hold
To transfer a call to a third party
Transferring a call
Redial List , or Callers List to select a
Using Timed Reminder Recall
To use Timed Reminder Recall
Using Attendant Recall
To contact the attendant while on a call
Using Call Park
To park a call on the System Park DN or your own DN
To park a call using the Spre code or FFC
To retrieve a parked call
Displaying incoming call information
Recording a Calling Party Number
To record a caller’s number for accounting purposes
To use Call Trace while on a call
Tracing a malicious call
To use Call Trace without a Call Trace key
Using Automatic Answerback
Using Call Pickup
Incoming calls
Press the Automatic Answerback key
Enter the Pickup Ringing Number FFC
To answer an incoming call in another call pickup group
Pickup Group FFC
Enter the Pickup Directory Number FFC
To answer an incoming call while on another call
Using Call Waiting
To return to the first IP Phone call
If you do not have a Call Waiting key
Using Call Forward
While away from your desk
To forward your calls or change the forward number
Forward All Calls Activate FFC
Press the Internal Call Forward key
Using Internal Call Forward
Internal Call Forward Activate FFC
Using Remote Call Forward
To deactivate Internal Call Forward
Internal Call Forward Deactivate FFC
IntForwardPress the Internal Call Forward key twice
To deactivate Remote Call Forward
Securing your IP Phone
To lock your IP Phone
To unlock your IP Phone
Using the Call Join feature
Talking with more than one person
To set up a conference call
Setting up a conference call
Directory, Personal Directory, Redial
To view active conferees
Using Conferee Selectable Display
To disconnect a conferee
Using Group Call
Conference Count Display returns
Goodbye key
To call group members
Group Call FFC
To answer a group call
To end a group call
Working without interruption
Activating Make Set Busy
To activate Make Set Busy
To deactivate Make Set Busy
Additional call features
Using AutoDial Transfer
Using the Buzz feature
Using Call Page Connect to make an announcement
To buzz the IP Phone linked to your IP Phone
To connect to Call
To use Centrex/Exchange Line Switchhook Flash
Using Centrex/Exchange Line Switchhook Flash
Charging a call or charging a forced call
Dial the Call Detail Recording FFC
To charge a call in progress
To charge a call to an account when you transfer a call
Using Enhanced Override
Using Forced Camp-on
To use Enhanced Override
To use Forced Camp-on
Overriding a busy signal
Answering a call camped-on to your extension
To override a busy signal
Using Privacy Release
To use Privacy Release in an established state
Using Radio
To use Automatic Preselection Meet-me
Dial the Radio Paging Access FFC. The ringback tone sounds
To use Automatic Post-selection
To answer a Radio
Dial the Radio Paging Answer FFC. The paging tone sounds
To make a voice call
Using Voice Call
To respond to a voice call
Using the Personal Directory
Additional phone features
To add an entry
To edit an entry
To delete an entry
To search for an entry
Using the Callers List
To dial an entry
To delete the entire Callers List
Using the Redial List
To delete the entire Redial List
Using Virtual Office
Virtual Office connection availability
Logging in to Virtual Office
Using Virtual Office on your Remote IP Phone
Logged in to an IP Phone 1120E
Logged in to an IP Phone 1120E using an IP Phone 1140E
Using Virtual Office on your Office IP Phone
Office phone displays the message Logged Out
Logging out of Virtual Office
To log out from a Remote IP Phone
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Using Media Gateway 1000B
Normal Mode
Using Resume Normal Mode
Using Test Local Mode
Local Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B Part 1
Troubleshooting MG 1000B Part 2
Using Hospitality features
Configuring Automatic Wake-Up
To enter the time for an Automatic Wake-Up call
Dial the Automatic Wake-Up Request FFC
To cancel an Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
To verify the time for the Automatic Wake-Up call
Dial the Automatic Wake-Up Verify FFC
Activating Message Registration
To read meters
Press the Message Registration key
To change a meter
To reset a meter to zero
Using Maid Identification
To enter cleaning status
To read the status of a room
Displaying Room Status
Changing the status of a room
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Accessing External Server Applications
Flexible Feature Codes FFC
Flexible Feature Codes Part 1
Flexible Feature Codes Part 2
Terms you should know
Information display
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Terms you should know 150
Regulatory and safety information
Safety compliance
EMC compliance
Other
DenAn regulatory notice for Japan
Index
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158
Page
Copyright 2006-2007 Nortel Networks. All Rights Reserved
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