Nortel Networks 1120 manual Troubleshooting Virtual Office Part 2

Additional phone features

Table 9: Troubleshooting Virtual Office (Part 2 of 3)

Displayed Message	Probable Cause	Actions
Locked from Login	Three failed attempts	Wait one hour for the
	to enter the correct	lock to clear
	Station Control	automatically, or
	Password.	notify system
		administrator to clear
		lock.
Permission Denied	Remote IP Phone	Notify system
(1)	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(3)	entered.
	Remote IP Phone	Notify system
	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(4)	entered.
	Attempt to log in to a	Go to an
	remote IP Phone	IP Phone 2004 or
	2004 or IP Softphone	IP Softphone 2050
	2050 from an	and try again, or
	IP Phone 1120E	consult your local
	(some restrictions	system administrator.
	apply).
Permission Denied	Incorrect User ID	Enter correct User ID.
(5)	entered.
	Remote IP Phone	Notify system
	does not have VOUA	administrator.
	Class of Service.

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