Technical Support for Software Problems
When you have questions concerning the scanner system software, call NCS Pearson Customer Support.
Before calling, you should:
•Write down a description of your problem. This helps ensure that you will have all the details you need when you talk to an analyst.
•Note all error messages that appear on your computer's screen. Write down any error messages that are related to your problem.
•Have a description of your software problem ready. Include the software registration number (located on the software registration card).
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