Nortel Networks IP Phone 2001 manual Call Services, Feature profiles

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Call Services

The introduction of Call Services gives the IP Phone 2001 access to Centrex features, which are assigned by your system administrator. Any call service features that are provisioned on your line are available when the IP Phone 2001 logs on to the Centrex IP Client Manager (CICM).

You can have a maximum of 14 features assigned to your line. The full list of features is accessed through the Call Services menu. It is from this list that you can choose specific features to assign to the soft keys on the IP Phone 2001.

Not all features are available on all IP Phones.

Call Services menu

The Call Services menu has six items:

•Activate—allows you to activate the selected feature

•Change Softkey—allows you to change the feature assigned to the selected soft key

•Details—allows you to view the profile of the selected feature

•Label—allows you to relabel the selected soft key

•Softkey Status—allows you to view the current features assigned the soft keys

•Unassign—allows you to remove a feature assignment from a soft key

Feature profiles

Each Centrex feature has a profile. The profile determines when the feature appears in the display, based on the current state of the terminal: idle or active. There are three possible profiles:

•Hide when idle

•Hide when active

•Never hide

Carrier VoIP

Nortel IP Phone 2001 User Guide (CICM)

NN10300-005 09.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks