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Call Services
The introduction of Call Services gives the IP Phone 2001 access to Centrex features, which are assigned by your system administrator. Any call service features that are provisioned on your line are available when the IP Phone 2001 logs on to the Centrex IP Client Manager (CICM).
You can have a maximum of 14 features assigned to your line. The full list of features is accessed through the Call Services menu. It is from this list that you can choose specific features to assign to the soft keys on the IP Phone 2001.
Not all features are available on all IP Phones.
Call Services menu
The Call Services menu has six items:
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•Change
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•Softkey
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Feature profiles
Each Centrex feature has a profile. The profile determines when the feature appears in the display, based on the current state of the terminal: idle or active. There are three possible profiles:
•Hide when idle
•Hide when active
•Never hide
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
4 July 2008