Nortel Networks NN10300-020 manual While on an active call, Using call hold, Transferring a call

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While on an active call

Follow these procedures to put a call on hold, transfer a call, use the mute key, and use the conference call feature.

See Figure 1 "IP Phone 2007 components" (page 9) for the location of the keys.

Navigation

•“Using call hold” (page 39)

•“Transferring a call” (page 39)

•“Using conference call ” (page 40)

•“Using the mute feature” (page 41)

Using call hold

The hold feature allows you to suspend a call without terminating it. Follow this procedure to use the hold feature.

Step Action

1To put the call on hold, press the Hold key.

The call is suspended. On the display, an indicator flashes beside the line on which the call is held.

2Press the key beside the flashing indicator in the display. The call is active again.

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Transferring a call

Follow this procedure to transfer a call to another extension.

Carrier VoIP

Nortel IP Phone 2007 User Guide (CICM)

NN10300-020 02.03 Standard

7 March 2008

Copyright © 2007, 2008 Nortel Networks