Common Tops log messages (0200) | DNC Logs 9 |
0001/000A Message: [PRU_name] encountered a segment or mapper error. This is an unrecoverable error and the PRU should be rebooted. If rebooting the PRU does not solve the problem, reboot the SRU.
Description: The software task failed because it encountered a segment or mapping error. The PRU may declare itself faulty or recreate the task. If the PRU declares itself faulty then the log subsystem detects the faulty condition and raises an alarm.
Action: Reboot the PRU. If this action does not correct the problem, then reboot the SRU. If the error occurs more than once a week replace the SRU. Document the problem and record all action taken.
0001/000B Message: [PRU_name] has been in a critical region too long. This is an
unrecoverable error and the PRU should be rebooted.
Description: The software task failed due to a software error. The PRU may declare itself faulty or recreate the task. If the PRU declares itself faulty then the log subsystem detects the faulty condition and raises an alarm.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, document the problem, restart the PRU, and then contact NT.
0001/000C Message: [PRU_name] has encountered a parity error. This is an unrecoverable error and the SRU should have diagnostics run.
Description: The software task failed because of a parity error. The PRU may declare itself faulty or recreate the task. If the PRU declares itself faulty then the log subsystem detects the faulty condition and raises an alarm.
Action: Run diagnostics on the SRU containing the PRU. To do this take all other PRUs out of service first. If diagnostics fail, replace the SRU. If diagnostics do not detect an error but the problem persists, replace the SRU. Document the problem and record all action taken.
0001/000D Message: [PRU_name] encountered a kernel error. This is an unrecoverable error and the SRU should be rebooted.
Description: The software task failed because the kernel of the SRU in which the PRU is operating has encountered an unexpected state. The PRU may declare itself faulty or recreate the task. If the PRU declares itself faulty then the log subsystem detects the faulty condition and raises an alarm.
Action: Reboot the SRU. If the error occurs more than once a week replace the SRU. Document the problem and record all action taken.
0001/000E Message: [PRU_name] has encountered a floating point math error. This is an unrecoverable error and the PRU should be rebooted.
Description: The software task failed due to a reference error. The PRU may declare itself faulty or recreate the task.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, document the problem, restart the PRU, and then contact NT.
