Common Tops log messages (0202) | DNC Logs 23 |
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If this action doesn't correct the problem, reboot the SRU. If the PRU is still faulty, then reboot the whole system. Document the problem, record all action taken, and then contact NT.
0003/0031 Message: [PRU_name] received an IO error (Value_Overflow) on path [file/directory_path name]. The error was the result of overflowing a particular field.
Description: The PRU encountered an error during an IO operation on the file or directory. The operation was not performed because it did not make its way to the server. This error is in the SRU where the PRU resides. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If this action doesn't correct the problem, reboot the SRU. If the PRU is still faulty, then reboot the whole system. Document the problem, record all action taken, and then contact NT.
0003/0064 Message: [PRU_name] received an IO error (Mismatch_In_Interface) on path [file/directory_path name]. The "server" error was the result of having old and new versions of kernel/file server code. User action is required.
Description: The PRU encountered an error during an IO operation on the file or directory. The operation was not performed because it did not make its way to the server. This error is in the SRU where the PRU resides. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: Load compatible software loads on each SRU and the file server(s). Reboot the system. Document the problem, record all action taken, and then contact NT.
0003/0065 Message: [PRU_name] received an IO error (Bad_Pathname) on path [file/directory_path name]. The "server" error was the result of specific illegal characters, or bad length in the pathname.
Description: The PRU encountered an error during an IO operation on the
file or directory. The operation was not performed. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If neither reboot operations are successful, then reboot the whole system. Document the problem, record all action taken, and then contact NT.
0003/0066 Message: [PRU_name] received an IO error (File_Not_Found) on path [file/directory_path name]. The "server" error was the result of not being able to find the specified file (or path) on the requested server.
