60 Application Call Processing Engine Log Messages (9442)
TOPS VSN Log and alarm messages
Description:
The ACPE is beginning automatic recovery. The failure has
only affected one subscriber call. If this log is generated many times in a short
period of time, the ACPE has encountered a serious error and can not recover
automatically.
Action:
No action is required if this event occurs periodically. If this log
occurs often over a short period of time, take the ACPE PRU out of service, and
then return it to service.
0000/0104
Message:
<PRU_name>, has encountered a serious error. The ACPE has
encountered a serious error which it cannot recover from. It will continue to
process calls, but at a diminished capacity. A minor alarm will be generated,
which can be cleared by rebooting this ACPE PRU. [Two 80 character lines of
optional data.]
Minor
Description:
The ACPE has encountered problems that have affected its
capacity to process calls.
Action:
No immediate action is required since the ACPE is still capable of
processing calls. When capacity is too low, reboot the PRU.
0000/0105
Message:
<PRU_name>, has detected a fatal error. This ACPE PRU has
detected a serious problem which prevents it from continuing to operate. Any
calls being processed will be aborted. [Two 80 character lines of optional data.]
Description:
The ACPE has encountered a serious problem. All calls being
processed at the time of the problem have been aborted. The ACPE PRU is
automatically rebooted by the system.
Action:
No immediate action is required because the PRU is rebooted
automatically. If the problem persists contact NT with a record each time the
problem occurred.
0000/0106
Message:
<PRU_name>, has encountered a serious error.
Description:
The ACPE has detected that the locality database is no longer
in service. All calls will continue to be processed; locality calls will be handled
according to the datafill of parameters of the field Locality_Check and
Loc_Default_Prompt in table User Interaction. [Two 80 character lines of
optional data]
Action:
No immediate action is required because the ACPE continues to
process calls, but at a reduced capacity.
0000/0107
Message:
<PRU_name>, Event
Description:
The ACPE has detected that the locality database is returning
to service. The ACPE will process locality calls when the Locality Database is in
the Working state.
Action:
No action is required.
0000/0108
Message:
<PRU_name>,Locality Prompt Too Long.
Description:
The ACPE could not play the locality prompt for this call
because it exceeds the maximum length that is currently handled (16,000
bytes, approximately 7.5 seconds). This call is handled according to the datafill
of parameter Loc_Default_Prompt in table User Interaction.
Action:
Shorten the prompt by using the Prompt Manager to eliminate the
pre-prompt silence or the post-prompt silence. If this procedure is not
adequate, a different prompt should be created.