42Common TOPS VSN log messages (020A)
0001/0004 Message: [PRU_name] tried to locate [name] with the name server but failed. [Two 80 character lines of optional data.]
Description: The PRU could not find the name of the PRU or task it was trying to locate using the name server facility. The PRU does not necessarily have to declare itself faulty; it can communicate using other means. This log indicates one of two problems: trouble with the name server, or that the PRU or task does not exist.
Action: If the entity exists make sure that it's state is "working". If the PRU or task does exist, reboot it. If this action is unsuccessful, then reboot the SRU in which the PRU resides. If the problem persists reboot the entire machine. Document the problem, record all action taken, and then contact NT.
0001/0005 Message: [PRU_name] tried to register with the DVS Resource Manager and failed. Return code = [defined_below]. [Two 80 character lines of optional data.]
Description: When the PRU tries to register its name with the DVS Resource Manager, a return code indicates the nature of the failure. Return codes are: invalid address or not present, or
Action: When the return code indicates failure to communicate with the DVS Resource Manager, reboot the PRU. If this action is unsuccessful, then reboot the entire machine. Document the problem, and record all action taken. If the problem persists, then contact NT.
0001/0006 Message: [PRU_name] tried to perform an "rm_Request" with the DVS Resource Manager and failed. Return code = [DVS_code]. [Two 80 character lines of optional data.]
Description: The PRU tried to perform a request with the DVS Resource Manager but failed. The return code indicates the reason.
Action: When the return code indicates failure to communicate with the DVS Resource Manager, then reboot the PRU. If this action is unsuccessful, then reboot the entire machine. Document the problem, and record all action taken. If the problem persists, then contact NT.
0001/0007 Message: [PRU_name] could not free memory. User action is required. [Two 80 character lines of optional data.]
Description: The PRU or task was unable to perform because it could not free enough memory.
Action: Courtesy down the PRU, then return it to service. If this action does not solve the problem, then reboot the SRU. Document the problem, and record all action taken. If the problem persists, then contact NT.
0001/0020 Message: [PRU_name] was attempting to perform an SDM "Init" and failed. Error Type = [Helix_IO_result], Error Class = [1,2,3]. [Two 80 character lines of optional data.]
Description: When the PRU tries to initialize the Service Data Manager it fails.
Class error codes are: 1) run error, 2) task error, and 3) IO error.
Action: This log should never occur. If it does, contact NT immediately.
